Equifax data breach: What we know and how to protect yourself from what’s coming next

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The recent cybersecurity attack that hit the credit reporting agency Equifax is being called the “worst data breach in the history of the modern era,” by money expert Clark Howard.

To help you navigate this potentially devastating incident — that isn’t going away for a long time — we’ve put together this guide that walks you through everything you need to know about the breach and what you can do to protect yourself going forward!

Here’s a rundown of what we’ll cover:

  • What happened in the Equifax data breach
  • Which of your personal details were exposed
  • What you need to do to protect your identity and your credit
  • What to look out for in the coming days, weeks and months

Equifax data breach: What happened

Equifax, one of the nation’s three main credit reporting agencies (the other two are Experian and TransUnion), announced on September 7 it was the victim of a major hack that exposed the personal information of 143 million U.S. consumers — or two-thirds of all Americans with credit reports.

According to Equifax, hackers exploited a security vulnerability in a U.S.-based application to gain access to consumers’ personal files. The company has not yet said which application or which vulnerability was the source of the unauthorized breach.

In the world of hacks, scams and data breaches, this is about as bad as it gets.

And while Equifax reports that 143M Americans were impacted, we really have no idea how many people had their information stolen. With a breach of this magnitude, it’s way too early to know exact numbers. So whether you think your information was exposed or not, it’s crucial that you take steps to protect yourself.

Plus, the threat isn’t necessarily immediate. Criminals have the information they need and they can decide to use it whenever they want — whether it be weeks, months or years from now. This is why it is so important that all Americans take the right precautions now!

What personal information was stolen in the hack?

Hackers were able to gain access to consumers’ names, Social Security numbers, birth dates, addresses and, in some cases, driver’s license and credit card numbers.

Anyone impacted by the breach is now at risk of identity theft and fraud — as any piece of this personal information can be used by, or sold to, criminals who can use it to open credit cards, take out loans, make purchases in your name — or even drain your bank accounts.

So what can you do?


DO NOT sign up for Equifax’s bogus offers

In its statement about the breach, Equifax announced that it’s offering consumers the option to sign up for credit file monitoring and identity theft protection.

It may sound like a great offer, but the company that just exposed all of your most personal and sensitive information is now going to protect you from identity theft?


So how can you protect your information?

The only way to truly protect yourself is with a credit freeze.

Lets say your information was exposed and criminals do try to open new lines of credit in your name — well, they won’t be able to if your credit file is frozen.

A credit freeze seals your credit reports and provides a personal identification number (PIN) that only you know and can use to temporarily “thaw” your credit when legitimate applications for credit and services need to be processed. So even if criminals try to use your info, they won’t be able to actually do anything with it.

And this goes for anyone, not just those impacted directly by this breach.

How to protect your identity: Take these 2 steps

1. Sign up for Credit Karma’s free credit monitoring: Go to CreditKarma.com to sign up for a free account and you’ll get access to free credit monitoring. If they notice any suspicious activity, you’ll get an alert. Plus, Credit Karma also gives you free access to your credit scores and reports, as well as tips on what factors are impacting your credit.

2. Freeze your credit with all three main credit bureaus: By freezing your credit files, you can prevent criminals from using your information to wreak havoc on your financial life. Even if your info was not exposed by the Equifax hack, this is the best way to protect your identity and your money.


Check out our Credit Freeze Guide to learn how to freeze your credit with each main agency.

What’s next: Beware of related phishing & other scams

A hack of this magnitude will undoubtedly impact millions of American consumers in some way or another.

Criminals will use every tactic they’ve got to take advantage of this situation. With so many Americans worried about whether their information was exposed and if they are at risk, crooks are going to tap into that fear in order to trick you into handing over your personal information.

If your information was not exposed, you still may receive a fake email, text or phone call from a criminal offering to help or asking for your information to either determine whether you were affected by the Equifax hack or to help you protect yourself.

But even if you fall for one of these scams, with a credit freeze in place, the criminals won’t be able to carry out fraud in your name.

That’s why setting up a credit freeze with all three credit bureaus is absolutely necessary!

This data breach extends far beyond any incident we’ve seen in a very long time, so it’s crucial that you take steps to protect yourself.

With scams related to the hack expected to pop up everywhere, here are some tips to help you protect yourself, your money and your identity:

  • Be wary of unexpected emails containing links or attachments: If you receive an unexpected email claiming to be from your bank or other company that has your personal information, don’t click on any of the links or attachments. It could be a scam. Instead, log in to your account separately to check for any new notices.
  • Call the company directly: If you aren’t sure whether an email notice is legit, call the company directly about the information sent via email to find out if it is real and/or if there is any urgent information you should know about.
  • If you do end up on a website that asks for your personal information, make sure it is a secure website, which will have “https” at the beginning (“s” indicates secure).
  • Look out for grammar and spelling errors: Scam emails often contain typos and other errors — which is a big red flag that it probably didn’t come from a legitimate source.
  • Never respond to a text message from a number you don’t recognize: This could also make any information stored in your phone vulnerable to hackers. Do some research to find out who and where the text came from.
  • Don’t call back unknown numbers: If you get a missed call on your cell phone from a number you don’t recognize, don’t call it back. Here’s what you need to know about this phone scam.

If you have specific questions about the Equifax breach and how it may impact you, contact Clark’s Consumer Action Center — a FREE help line open Monday-Friday from 10 a.m. – 7 p.m. EST with volunteers available to answer YOUR concerns! Call Team Clark @ 404-892-8227.