6 things to know before you sign up for Visible

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Visible cell phone
Image Credit: Visible/Clark.com

If you think you’re paying too much for cell phone service on Verizon’s network, you may want to consider Visible.

Maybe you’ve seen the advertisements for this affordable wireless provider, but you may not realize that Visible is actually owned by Verizon and uses the exact same towers.

The biggest difference is the price. Visible is much cheaper than Verizon, but is it really worth it?

What is Visible? Here’s what you need to know! 

In this article, we’ll review everything you need to know if you’re thinking about switching to Visible in hopes of cutting your Verizon bill in half. Let’s get started…

1. Network coverage

Visible’s website states that it provides “full coverage on Verizon’s 4G LTE network.” I pulled the coverage maps from Visible and Verizon’s websites to confirm that they’re the same.

The blue coverage map is for Visible and the red one is for Verizon:

Visible coverage map
Visible coverage map
Verizon coverage map
Verizon coverage map

2. Plan and pricing 

Verizon recently overhauled its unlimited data plans and offers four of them, but Visible is a lot less complicated. Visible’s one and only unlimited data plan costs $40 per month, taxes and fees included.

For that monthly price, you get unlimited talk, text and high-speed data. Data may be slowed during network congestion.

Wi-Fi Calling can be enabled on select devices, including iPhones, at no additional charge. If this feature is important to you, confirm that your device is eligible before signing up.

3. Mobile hotspot

Visible’s $40/month unlimited plan also includes mobile hotspot, but don’t expect blazing fast speeds. Mobile hotspot speeds are capped at 5 Mbps and limited to one tethered device at a time.

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Several other low-cost cell phone providers don’t include mobile hotspot with unlimited plans. That’s a big plus for Visible.

4. Video streaming

For those who like to stream video in HD, Visible is probably not the best carrier. Video typically streams at a resolution of 480p on your phone, according to Visible’s website. That’s referred to as DVD quality.

480p streaming is common, so this may not be a deal-breaker since phone screens are pretty small.

Want to see the difference? Run a few tests! Go to YouTube on your phone, select a video and manually adjust the video quality. Watch the video at 480p and compare it to 720p or 1080p.

To manually adjust video quality, select “More” (three vertical dots) in the YouTube video player and tap “Quality.”

5. Phone selection

Visible has recently improved its phone selection. You can either bring a compatible device to the carrier or purchase an Apple iPhone, Samsung Galaxy or Google Pixel device, among others.

Customers can either pay for their device in full or split it into monthly payments. Financing is offered for as low as 0%.

As of September 2019, Visible also has a free phone option. If you swap an old Android, you can get a Visible R2 device at no additional charge. This is a budget phone designed by ZTE just for Visible customers.

Get details on the Visible R2’s specs here and learn more about the free phone promotion.

Visible R2 - Free if you swap an Android
Visible R2 – Free if you swap an Android

6. Customer service

To offer a $40/month unlimited data plan on Verizon’s network, Visible has no physical stores or sales staff. Don’t expect the same level of customer service that you get with Verizon.

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In fact, Visible doesn’t have an 800 number. Customer support is available through chat, text and Facebook.

Billing matters are also handled through the app. That’s where you can update your payment method or set up automatic payments. To cancel, you must chat with a customer service representative.

Final thought 

Visible’s cheap unlimited data plan can save you lots of money compared to Verizon, but it’s not your only alternative.

Other low-cost cell phone providers that rely on Verizon’s network include Total Wireless, Xfinity Mobile, Spectrum Mobile, Straight Talk and Red Pocket Mobile. See our comparison here.

If you’ve tried Visible, scroll down to the comments and leave your customer review below!

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