Hyundai says it’s committed to making the process of buying a new car a lot less frustrating.
The automaker just launched Shopper Assurance, a new program to streamline and modernize the car-buying experience. It involves four changes that are designed to make purchasing a car less painful.
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4 changes Hyundai is making to the car-buying process
Price transparency: Participating dealers will post the fair market pricing (MSRP minus incentives and any dealer offered discounts) on their websites, which may reduce the time it takes to negotiate a price.
New test drive options: Customers can test drive a vehicle at a location of their choosing, such as their home or office, through Hyundai Drive. The platform allows potential buyers to schedule a test drive in advance on the dealer’s website.
Complete most paperwork online: Car buyers will be able to go online to apply for financing, obtain credit approvals, calculate payment estimates and value their trade-in.
No buyer’s remorse: Anyone who doesn’t like the Hyundai they just bought will have three days to return it for a full refund, contingent upon a dealer inspection and the vehicle having fewer than 300 miles since the purchase or lease date.
Hyundai says this is the future of car buying and provides the convenience and simplicity that customers are demanding.
Shopper Assurance is available for any new model in the Hyundai lineup. It will start at dealerships in Miami, Orlando, Dallas and Houston, with plans to expand nationwide in early 2018.
To see a list of participating dealers, visit HyundaiUSA.com/ShopperAssurance.
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