If you’ve tried out streaming services like Netflix, Sling TV, AT&T TV Now, Hulu or YouTube TV and want to cancel to save money or for another reason, there are a few things you need to know.
In this article, we’ll outline the steps to cancel a free trial or monthly subscription to these popular services.
How to cancel Netflix, Sling TV, Hulu and other streaming services
For those who want to cut the cord, I always recommended that you test out several streaming services until you find a favorite. That means you’ll likely have to cancel a service at some point.
Here are a few things to keep in mind before you decide to cancel a streaming service:
- Check your billing date: Even if you cancel well in advance, most streaming services allow you to continue watching until the end of your billing cycle. Free trials may end immediately.
- Log in from a computer to cancel: The easiest way to cancel is from a desktop or laptop computer.
- You can always rejoin later: Major streaming services let you restart your membership at any time, with no contracts or long-term commitments.
Important note: The following instructions are for subscribers who signed up for a free trial or monthly subscription directly from the streaming provider, not a third-party.
If you’re billed through a third-party, you may need to contact them to cancel your subscription.
Live TV streaming services
Sling TV
- Sign in to your Sling TV account here.
- Click the Cancel Subscription link on your account page.
- Click Cancel Subscription when prompted with an offer.
- Let Sling know why you’re leaving.
- Click Continue to Cancel, then Confirm My Cancellation.
YouTube TV
- Visit tv.youtube.com on a web browser.
- Navigate to Settings > Membership.
- Click Deactivate membership > Cancel membership under “YouTube TV membership.”
Hulu with Live TV
- Go to your Account page on a computer or mobile browser.
- Under the Your Subscription tab, select Manage next to Add-ons.
- To switch plans, select On/Off next to the plan you want (for example, Hulu + Live TV).
- Confirm your choices by selecting Continue.
AT&T TV Now
- Sign in to AT&T TV Now from your computer.
- Select Settings and then Account details.
- Choose Manage my plan.
- Select Cancel plan and follow the prompts.
fuboTV
- From your computer, go to “My Account” on the top right of the fuboTV website.
- Scroll down to the “YOUR ACCOUNT” section.
- Find the “Cancel your subscription” under “Subscription” and select “CANCEL.”
- If you’re sure you want to cancel, please select a reason and press Continue.
Philo
- Visit your Account page online.
- Click Cancel my account at the bottom of the page.
On-demand streaming services
Netflix
- Sign in to your Netflix account here.
- Select the Cancel Membership button on your Account page.
Hulu
- Go to your Account page on a computer or mobile browser.
- Under the Your Subscription tab, select Manage next to Add-ons.
- To switch plans, select On/Off next to the plan you want.
- Confirm your choices by selecting Continue.
Amazon Prime (Prime Video)
- Log in to your Amazon.com account here.
- Navigate to Accounts & Lists > Your Prime Membership.
- Click on End Membership and Benefits and then End Benefits.
Standalone streaming services
CBS All Access
- Go to your CBS All Access account page and sign in.
- Local the “Cancel Subscription” link at the bottom to cancel.
- As another option, contact Customer Support at (888) 274-5343.
HBO NOW
- Go to HBONOW.com and in the upper-right corner choose Sign In.
- Go to Settings > Billing Information. If you don’t see Billing Information, make sure you’re signed in.
- Take note of who your subscription is billed through.
- To cancel, choose your billing provider from the providers listed here.
Showtime
- Go to SHOWTIME.com on your computer or a mobile web browser and sign in.
- Use the profile icon in the upper right corner to navigate to Account Settings > Your Subscription.
- Select ‘Cancel Your Subscription’ and follow the instructions.
