3 things to know before you cancel a streaming TV subscription

If you’ve tried out streaming services like Netflix, Sling TV, DirecTV Now, Hulu or YouTube TV and want to cancel to save money or for another reason, there are a few things you need to know.

In this article, we’ll outline the steps to cancel a free trial or monthly subscription to these popular services.

How to cancel Netflix, Sling TV, Hulu and other streaming services

For those who want to cut the cord, I always recommended that you test out several streaming services until you find a favorite. That means you’ll likely have to cancel a service at some point.

Here are a few things to keep in mind before you decide to cancel a streaming service:

1. Check your billing date: Even if you cancel well in advance, most streaming services allow you to continue watching until the end of your billing cycle. Free trials may end immediately.
2. Log in from a computer to cancel: The easiest way to cancel is from a desktop or laptop computer.
3. You can always rejoin later: Major streaming services let you restart your membership at any time, with no contracts or long-term commitments.

Important note: The following instructions are for subscribers who signed up for a free trial or monthly subscription directly from the streaming provider, not a third-party.

If you’re billed through a third-party, you may need to contact them to cancel your subscription.

Live TV streaming services 

Sling TV

1. Sign in to your Sling TV account here.
2. Click the Cancel Subscription link on your account page.
3. Click Cancel Subscription when prompted with an offer.
4. Let Sling know why you’re leaving.
5. Click Continue to Cancel, then Confirm My Cancellation.

YouTube TV

1. Visit tv.youtube.com on a web browser.
2. Navigate to Settings  > Membership.
3. Click Deactivate membership > Cancel membership under “YouTube TV membership.”

Hulu with Live TV

1. Go to your Account page on a computer or mobile browser.
2. Under the Your Subscription tab, select Manage next to Add-ons.
3. To switch plans, select On/Off next to the plan you want (for example, Hulu + Live TV).
4. Confirm your choices by selecting Continue.

DirecTV Now 

1. Sign in to DirecTV Now from your computer.
2. Select Settings and then Account details.
3. Choose Manage my plan.
4. Select Cancel plan and follow the prompts.

PlayStation Vue

1. Go to psvue.com/subscription.
2. Sign in to your PlayStation™Network.
3. On the Subscription Summary page, find your Vue subscription and click the button Cancel Subscription.
4. Click Yes at the Cancel your subscription verification screen.
5. Complete the Cancellation Survey and click Cancel Subscription.

fuboTV

1. From your computer, go to “My Account” on the top right of the fuboTV website.
2. Scroll down to the “YOUR ACCOUNT” section.
3. Find the “Cancel your subscription” under “Subscription” and select “CANCEL.”
4. If you’re sure you want to cancel, please select a reason and press Continue.

Philo

1. Visit your Account page online.
2. Click Cancel my account at the bottom of the page.

On-demand streaming services 

Netflix

1. Sign in to your Netflix account here.
2. Select the Cancel Membership button on your Account page.

Hulu 

1. Go to your Account page on a computer or mobile browser.
2. Under the Your Subscription tab, select Manage next to Add-ons.
3. To switch plans, select On/Off next to the plan you want.
4. Confirm your choices by selecting Continue.

Amazon Prime (Prime Video) 

1. Log in to your Amazon.com account here.
2. Navigate to Accounts & Lists > Your Prime Membership. 
3. Click on End Membership and Benefits and then End Benefits. 

Standalone streaming services 

CBS All Access

1. Go to your CBS All Access account page and sign in.
2. Local the “Cancel Subscription” link at the bottom to cancel.
3. As another option, contact Customer Support at (888) 274-5343.

HBO NOW 

1. Go to HBONOW.com and in the upper-right corner choose Sign In.
2. Go to Settings > Billing Information. If you don’t see Billing Information, make sure you’re signed in.
3. Take note of who your subscription is billed through.
4. To cancel, choose your billing provider from the providers listed here.

Showtime

1. Go to SHOWTIME.com on your computer or a mobile web browser and sign in.
2. Use the profile icon in the upper right corner to navigate to Account Settings > Your Subscription.
3. Select ‘Cancel Your Subscription’ and follow the instructions.

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