Straight Talk Wireless: 6 Things To Know Before You Sign Up

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Straight Talk Wireless is a prepaid cell phone service provider that’s owned by Tracfone. With plans beginning as low as $30 per month, you may be able to save money by making the switch. 

I checked out the details of Straight Talk Wireless’s plans to help you decide whether or not you should try out this low-cost service provider. In this article, I’ll share six of the most important things to know before you switch.

This article was updated in February 2024 and I review it every six months. Detailed notes on all updates can be found here.

What To Know Before Signing Up for Straight Talk Wireless

Straight Talk Wireless is a solid competitor among low-cost cell phone plans. Owned by Tracfone Wireless, which has been acquired by Verizon Wireless, Straight Talk is now under the same Verizon umbrella as Total by Verizon and Simple Mobile.

Straight Talk Wireless also offers a prepaid home internet service in addition to 10 different prepaid wireless phone plans ranging from 30 days to a full year. Plans cost as little as $30 per month, but that price is available only for flip phones (not smartphones). For smartphones, plans begin at $35. 

Straight Talk runs on the Verizon Wireless network, which means you’ll likely have great coverage if Verizon’s service is strong in your area. 

I checked out the details of Straight Talk Wireless’s plans, coverage and more. I’ve also compared Straight Talk Wireless to different available phone plans and service providers to help you determine whether or not you should make the switch. 

Table of Contents:

  1. Plans and Pricing
  2. Network Coverage
  3. Data Speeds
  4. Activation Process
  5. Phone Selection
  6. Customer Service

Below, you’ll find more information about Straight Talk Wireless including what plans are available, how reliable the service is and whether or not you should consider it as your mobile carrier.

1. Plans and Pricing

As of February 2024, Straight Talk Wireless offers 9 different prepaid wireless phone plans. Since each of these plans is completely prepaid, you’ll never have to worry about overage charges. 

Straight Talk offers monthly cell phone service plans as well as 90-day, 180-day and 365-day options. Prices for monthly plans range from $30 to $65 per month per line. The annual plan costs $495, which works out to be $41.25 per month. However, I recommend signing up for a 30-day plan first to make sure Straight Talk’s service will work for you. For example, the basic phone plan is for flip phones only and does not work with smartphones.


Keeping that in mind, I’ve listed information on each plan below including its regular price, autopay discounts, and what you’ll be getting for your money.

PlanPriceLengthAuto-Refill PerksTalkTextData
Basic Phone Plan$3030 Days50% more data1,500 minutesUnlimited100MB
Bronze Unlimited$3530 Days$34 per monthUnlimited to U.S., Canada and MexicoUnlimited- First 10GB data at high speeds, then unlimited 2G speeds
- 5GB hotspot data
Silver Unlimited$4530 Days$42.50 per month for three monthsUnlimited to U.S., Canada and MexicoUnlimited- Unlimited high-speed data
- 10GB hotspot data
Gold Unlimited$5530 Days$50 per month for three monthsUnlimited to U.S., Canada and MexicoUnlimited- Unlimited high-speed data
- 15GB hotspot data
Unlimited International$6030 Days$59 per monthUnlimited nationwide and international callingUnlimited- Unlimited high-speed data
- 10GB hotspot data
Platinum Unlimited$6530 Days$60 per month for three monthsUnlimited nationwide and international callingUnlimited- Unlimited high-speed data
- 20GB hotspot data
Extended Silver Unlimited$13090 DaysNoneUnlimited to U.S., Canada and MexicoUnlimited- Unlimited high-speed data
- 10GB hotspot data
Extended Silver Unlimited$255180 DaysNoneUnlimited to U.S., Canada and MexicoUnlimited- Unlimited high-speed data
- 10GB hotspot data
Extended Silver Unlimited$495365 DaysNoneUnlimited to U.S., Canada and MexicoUnlimited- Unlimited high-speed data
- 10GB hotspot data

Straight Talk Wireless has also recently introduced a family plan. These discounts are only available on the Silver, Gold and Platinum Unlimited plans, and each line gets all the same perks listed in the table above.

Here are the multi-line plans available from Straight Talk Wireless with the total monthly price:

Silver UnlimitedGold UnlimitedPlatinum Unlimited
1 Line$45$55$65
2 Lines$75$95$115
3 Lines$90$120$150
4 Lines$100$140$180
5 Lines$125$175$225

While this is all of the wireless phone plans and pricing available at Straight Talk Wireless’s website, know that there are other places you can shop for Straight Talk service. You may even be able to find a better price from a reseller like eBay or Walmart

2. Network Coverage

Previously, Straight Talk Wireless worked with all of the major cell phone service providers’ networks. However, because of the 2021 acquisition, when you sign up as a new customer, you’ll have access only to Verizon’s network.

To see if you’ll have coverage with Straight Talk Wireless on Verizon’s network, you can check the coverage map online.

Straight Talk Wireless’ coverage map
Screenshot from Straight Talk Wireless

When you visit the Straight Talk Wireless website, you’ll be able to enter your ZIP code and choose your current provider. I recommend selecting Verizon regardless of who your current carrier is because that’s the service that Straight Talk provides access to now. In fact, you can also check Verizon Wireless’ coverage map online to get a more comprehensive understanding of coverage in your area. 

3. Data Speeds

Data is one of the biggest concerns that people have when switching to a prepaid carrier. If you’re currently paying for an unlimited data plan from one of the major three cell phone service providers, you may be wondering if Straight Talk Wireless will be able to meet your data needs. 

Not all Straight Talk Wireless plans offer truly unlimited high-speed data. Instead, they include a set amount of high-speed data before deprioritization kicks in.

Some Straight Talk plans come with up to 10GB of high-speed, prioritized data before slower speeds. However, even after you’ve hit your monthly high-speed data allotment, you will still technically have unlimited data until the end of your prepaid plan cycle. 


Here’s what Straight Talk Wireless’s website says about data speeds and prioritization: 

Where the network is lightly loaded, a Straight Talk customer will notice little, if any effect from having lower priority. This will be the case in the vast majority of times and locations.

At times and at locations where the network is heavily loaded in relation to available capacity, however, a Straight Talk customer will experience increased latency during a data session, particiularly if the customer is engaged in a data-intensive activity.

Straight Talk’s website also says that, when network loading decreases or if a customer moves to a location that is less heavily loaded in relation to available capacity, the latency associated with a customer’s data connection (data speeds) will improve. Of course, actual availability, coverage and speeds will vary. 

You can check out Straight Talk Wireless’s full terms and conditions online. Additionally, you can check out the full selection of plans on the Straight Talk Wireless website.

4. Activation Process

If you decide to make the switch to Straight Talk Wireless, the first thing you’ll need is a compatible phone and SIM card. To make sure your phone is compatible, it needs to be unlocked. If it is, you can choose “Keep your own phone” when you activate your service. You may also choose to shop for a new phone through Straight Talk Wireless or buy an unlocked phone online.

Straight Talk Wireless activation page
Screenshot from Straight Talk Wireless

After that, you can choose whether you want to keep your existing phone number or get a new one. Then, you can enter your existing number (if you want to keep your number) or your ZIP code. 

Next, you’ll choose which type of SIM you want: a physical SIM card or an eSIM. You can order a physical SIM card online for $0.99 from Straight Talk Wireless. Once you add the SIM card to your shopping cart, you’ll be able to follow the prompts on the screen to select a plan, enroll in auto-refill (optional) and enter your payment and shipping information to check out. 

In addition to ordering one online, you can also purchase a Straight Talk Wireless SIM card and prepaid plan at eBay or Walmart

To learn more about how to activate your phone with Straight Talk Wireless, check out the FAQ page online

5. Phone Selection

Most people who switch to Straight Talk Wireless will want to keep their existing phones. This is one of the best ways to save money when switching to any new cell phone service provider. If you have an unlocked device, you can check your phone’s compatibility here.

If you are looking to buy a new phone, know that Straight Talk Wireless offers a large selection. In February 2024, Straight Talk Wireless had 84 phones available online including smartphones and basic phones.

All phones available at Straight Talk Wireless

Screenshot from Straight Talk Wireless

You won’t find the newest smartphones available at Straight Talk Wireless; however, you will find options beginning as low as $9.99! For that price, you can get a reconditioned Alcatel My Flip 2.

You can check out the full selection of phones available from Straight Talk Wireless online. Before you purchase a phone from Straight Talk, be sure to compare prices. Check out this article on the best places to buy unlocked phones to find the best deals.

6. Customer Service

There are two ways that you can contact a representative at Straight Talk Wireless.

To start an online chat, click the “Chat With Us” button on the contact page or click the small chat bubble in the bottom-right corner of Straight Talk’s website on your computer, tablet or smartphone. Online chat is available every day from 8 a.m. to 11:45 p.m. ET.

If you’d rather speak with a representative over the phone, you can call Straight Talk Wireless at 1-877-430-2355 any day between 8 a.m. and 11:45 p.m. ET.

I reached out to Straight Talk Wireless via online chat and over the phone to see how long I’d have to wait. Online, I was connected to a representative instantly. Over the phone, I was connected to a representative after about a minute. 

If you’re an existing Straight Talk Wireless customer, you can also text 611611 to check your balance, get refills and more. 

For more on how to contact Straight Talk Wireless, visit the website.

Final Thoughts

If you’re thinking about switching to Straight Talk Wireless, I recommend checking out the coverage in your area first. You can do this by visiting the Straight Talk Wireless website and entering your ZIP code to see the coverage map. You can also visit Verizon Wireless’s website and follow the same steps to get a more comprehensive overview of the service in your area.

Straight Talk runs on Verizon’s network, so if Verizon has a strong signal in your area, then Straight Talk Wireless could be a great way to get reliable service without having to pay for a Verizon postpaid plan. However, other prepaid carriers on Verizon’s network may offer better deals. For example, Visible offers unlimited data on Verizon Wireless’ network for $25 per month.


If you think you want to switch to Straight Talk, I recommend trying out a 30-day plan first. Then, if the service works for you, you may consider a 90-day, 180-day or 365-day plan. That will give you time to test out the service in your area, and if there are any issues, you aren’t out the full price of a plan with a longer service period. 

You can buy a SIM card online or in-store at many popular retailers. If you do decide to make the switch, be sure to check out this guide that we put together to take you step-by-step through the process. 

If you’re still looking for the best fit, you can find more options in our guide on the best cell phone plans and deals available now

Have you tried Straight Talk Wireless? Let us know in our Community or check out the latest conversations around cell phones

Article Updates
  • February 6, 2024: 2-Line Unlimited plan is no longer available; replaced with multiline discounts on Silver, Gold, and Platinum Unlimited plans
  • February 6, 2024: Updated current high-speed data allotments for each plan based on Straight Talk’s website
  • February 6, 2024: Updated current phone selection and pricing
  • February 6, 2024: Updated Visible’s plan pricing to $25/month (down from $30)