Gas station convenience stores with the best customer service


If you’re hitting the road for the holidays, have you thought about where you’re going to make a pit stop?

Cheap gas prices, clean restrooms and a good cup of coffee are a few of the things people look for in convenience stores — as well as solid customer service.

And just in time for Christmas travel, GasBuddy has revealed the best gas station brands for customer service.

RELATED: 7 of the best gas station loyalty programs

Buc-ee’s is #1 for customer service 

Buc-ee’s captured the highest ratings in the nation. On the state level, QuikTrip and Wawa both were the top-rated customer service brands in six states.

Here’s the breakdown of the gas station convenience stores that made the “nice list” this year:

  • Alabama: MAPCO
  • Alaska: Holiday
  • Arkansas: Casey’s
  • Arizona: QuikTrip
  • California: Chevron
  • Colorado: Kum & Go
  • Connecticut: Cumberland Farms
  • Washington D.C.: Shell
  • Delaware: Wawa
  • Florida: Wawa
  • Georgia: QuikTrip
  • Hawaii: Chevron
  • Idaho: Chevron
  • Illinois: Kelley’s Market
  • Indiana: Casey’s
  • Iowa: Kwik Trip
  • Kansas: QuikTrip
  • Kentucky: Thorntons
  • Louisiana: RaceTrac
  • Maine: Irving
  • Maryland: Wawa
  • Massachusetts: Cumberland Farms
  • Michigan: Holiday
  • Minnesota: Kwik Trip
  • Mississippi: Murphy USA
  • Missouri: Hy-Vee
  • Montana: Sinclair
  • North Carolina: QuikTrip
  • North Dakota: Casey’s
  • Nebraska: Kum & Go
  • New Hampshire: Irving
  • New Jersey: Wawa
  • New Mexico: Chevron
  • Nevada: Maverik
  • New York: NOCO Express
  • Ohio: Sheetz
  • Oklahoma: QuikTrip
  • Oregon: Chevron
  • Pennsylvania: Wawa
  • Rhode Island: Cumberland Farms
  • South Carolina: QuikTrip
  • South Dakota: Shell
  • Tennessee: Speedway
  • Texas: Buc-ee’s
  • Utah: Holiday Oil (UT)
  • Virginia: Wawa
  • Vermont: Irving
  • Washington State: Cenex
  • Wisconsin: Kwik Trip
  • West Virginia: Sheetz
  • Wyoming: Maverik

RELATED: The cleanest gas station restrooms in all 50 states

The rankings are based on more than 2.2 million reviews submitted through the GasBuddy app since September 2016, covering more than 140,000 retail locations where gasoline is sold.

Consumers can rate and review gas stations in multiple categories with the free GasBuddy app.


GasBuddy projects the national average gas price this Christmas will be $2.39 per gallon, which is a 12-cent drop since Thanksgiving, but the priciest Christmas in four years.

Here are GasBuddy’s top tips for drivers on the road this holiday season: 

Watch out for state lines: Because of differing state taxes, in some extreme cases, drivers can spend an extra $25 when refueling the tank if on the wrong side of the line.
Look for discounts: Some gas stations offer discounts for paying with cash and others accept credit cards with no additional cost. If you have a credit card that earns rewards and the price is the same as cash, you end up getting free rewards.
In a hurry? Spend a fury: Speeding, aggressive driving and hard braking can cost upwards of $10 per tank, adding up to $477 per year on average.

RELATED: Buying gas from a station on this list is better for your car

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