Similar to Comcast’s Xfinity Mobile, Spectrum Mobile uses Verizon’s towers and relies on a network of Wi-Fi hotspots.
What Is Spectrum Mobile? Here’s What You Need to Know!
In this article, we’ll review everything you need to know about switching to Spectrum Mobile and paying for cell phone service from your cable/internet provider.
- Eligibility Requirement
- Network Coverage
- Plans and Pricing
- Phone Selection
- Mobile Hotspot
- Video Streaming
- Customer Service
1. Eligibility Requirement
Spectrum Mobile isn’t available to everyone. To qualify for the mobile deal, you must have Spectrum internet service, sign up for auto pay and meet credit requirements.
If you meet those terms, you can add up to five lines to your Spectrum Mobile account.
2. Network Coverage
Spectrum Mobile is a mobile virtual network operator (MVNO) that partners with Verizon to provide its customers with unlimited access to the nation’s largest LTE network. 5G service is now available. For more service providers that use the Verizon network, check out our list of the best Verizon MVNOs here.
In addition, users can connect to Spectrum’s Wi-Fi hotspots across the country to reduce their monthly data usage. Learn more about coverage here.
3. Plans and Pricing
Spectrum Mobile’s three data plans are By the Gig, Unlimited, Unlimited Plus:
- By the Gig: $14/GB per month
- Unlimited: $45/line per month
- Unlimited Plus: $55/line per month
All three plans come with unlimited talk and text.
Taxes and fees are included in the price of the Spectrum Mobile data plan that you choose, according to its website.
For the Unlimited plan, download and upload speeds may be reduced for the rest of the billing cycle after 20GB of premium data usage per line, but you won’t be charged extra for the data.
With Unlimited Plus, you get 30GB of premium data.
Spectrum Mobile’s By the Gig plan is best for light data users. With that plan, you pay for the data you use and it can be shared between up to 10 lines.
To save money, customers with multiple lines of service have the option to mix and match data plans.
4. Phone Selection
You can now bring your own device (BYOD) to Spectrum Mobile. Some unlocked Apple iPhone, Samsung Galaxy, Google Pixel and LG phones can be transferred to the service. Check compatibility here.
If you need to buy a phone, Spectrum Mobile sells a limited number of models. As of May 2021, they include:
- Apple iPhone 12
- Apple iPhone 11
- Apple iPhone SE
- Samsung Galaxy Note20 5G
- Samsung Galaxy A51
Financing is offered at 0% for 24 months if you choose not to pay in full for your device. Here’s a link to the latest phone deals.
5. Mobile Hotspot
Mobile hotspot is included with Spectrum Mobile at no extra charge, but normal data rates apply to mobile hotspot data usage.
If you select either of the unlimited plans, mobile hotspot speeds are reduced down to a maximum of 600 Kbps after 5GB of mobile hotspot data use during a billing cycle.
For those users, mobile hotspot usage will also count toward the 20GB or 30GB monthly high-speed data allowance.
Mobile hotspot is also available to By the Gig users, but using it frequently will lead to a higher bill since you’re still using data when the mobile hotspot feature is activated.
For By the Gig users, mobile hotspot speeds are reduced to 256 Kbps after 5GB per billing cycle.
6. Video Streaming
If you like to stream videos on your phone, Spectrum Mobile’s plans support DVD-quality streaming, typically at 480p.
To watch HD-quality video without using your mobile data, you can always connect to Wi-Fi.
7. Customer Service
To sign up for Spectrum Mobile or to learn more about the service, there are two primary ways to contact them. You can get support by calling (833) 224-6603 or use this tool to find a Spectrum Mobile store near you.
Should you sign up for Spectrum Mobile? Money expert Clark Howard says that if you’re happy with your cable company, adding cell phone service could be a good decision for your wallet:
“The cable companies are making cell phone service potentially cheaper than any other provider out there because they want to keep you,” Clark says. “In order to keep the special deal that they’ll offer you for monthly cell phone service, you have to stay their customer for the various products they offer.”
If you want a low-cost provider without Spectrum Mobile’s eligibility requirement, there are other ways to get Verizon’s network at a lower price. One of them is with Visible — a prepaid carrier that’s actually owned by Verizon!
Learn more about Visible and your other options in Team Clark’s guide to the best cell phone plans and deals!
Have you tried Spectrum Mobile? Team Clark wants to hear from you. Share your experience in our Clark.com Community!