Similar to Comcast’s Xfinity Mobile, Spectrum Mobile uses Verizon’s towers and relies on a network of Wi-Fi hotspots.
What is Spectrum Mobile? Here’s what you need to know!
In this article, we’ll review everything you need to know if you’re thinking about switching to Spectrum Mobile and paying for cell phone service from your cable/internet provider.
- Eligibility requirement
- Network coverage
- Plans and pricing
- Phone selection
- Mobile hotspot
- Video streaming
- Customer service
1. Eligibility requirement
Spectrum Mobile isn’t available to everyone. To qualify for the mobile deal, you must have Spectrum internet service, sign up for auto pay and meet credit requirements.
If those terms are met, you can add up to five lines to your Spectrum Mobile account.
2. Network coverage
Spectrum Mobile is a mobile virtual network operator (MVNO) that partners with Verizon to provide its customers with unlimited access to the nation’s largest LTE network.
In addition, users can connect to Spectrum’s Wi-Fi hotspots across the country to reduce their monthly data usage.
3. Plans and pricing
Spectrum Mobile’s two data plans are Unlimited and By the Gig. The Unlimited plan is $45 a month per line, while the By the Gig plan is $14 a month per gigabyte.
Taxes and fees are included in the price of the Spectrum Mobile data plan you choose, according to its website.
Important note: For the Unlimited plan, download and upload speeds may be reduced for the rest of the billing cycle after 20GB of data usage per line, but you won’t be charged extra for the data.
4. Phone selection
You can now bring your own device (BYOD) to Spectrum Mobile! As of May 2019, some unlocked Apple iPhone and Samsung Galaxy phones can be transferred to the service. Check compatibility here.
If you need to buy a phone, Spectrum Mobile sells a number of models. They include:
- Apple iPhone XR
- Apple iPhone XS
- Apple iPhone XS Max
- Apple iPhone X
- Samsung Galaxy S10
- Samsung Galaxy S10+
- Samsung Galaxy S10e
- Samsung Galaxy Note9
- Samsung Galaxy S9
- LG K30
5. Mobile hotspot
Mobile hotspot is allowed with Spectrum Mobile, but normal data rates apply to mobile hotspot data usage.
If you select the Unlimited plan, mobile hotspot speeds are reduced down to a maximum of 600 Kbps after 5GB of mobile hotspot data use during a billing cycle.
For those users, mobile hotspot usage will also count toward the 20GB monthly high-speed data allowance.
6. Video streaming
If you like to stream videos on your phone, you may be disappointed to learn that Spectrum Mobile only supports DVD-quality streaming with both data plans. Video typically streams at 480p.
7. Customer service
To sign up for Spectrum Mobile or to learn more about the service, there are two primary ways to contact them. You can get support by calling (833) 224-6603 or use this tool to find a Spectrum Mobile store near you.
Should you sign up for Spectrum Mobile? Money expert Clark Howard says that if you’re happy with your cable company, adding cell phone service could be a good decision for your wallet:
“The cable companies are making cell phone service potentially cheaper than any other provider out there because they want to keep you,” Clark says. “In order to keep the special deal that they’ll offer you for monthly cell phone service, you have to stay their customer for the various products they offer.”
I switched to Xfinity Mobile in September 2017 and lowered my bill to $12 a month. The service has been great.
If you want to save money on your wireless bill, there are many providers to consider. Compare your options in Clark’s guide to the best cell phone plans and deals!
Have you tried Spectrum Mobile? Leave your customer review in the comments below!