New ranking: Best and worst mattress stores


Having the right mattress can be crucial to getting a good night’s sleep. So how do you choose the right one for you — and for your wallet?

The first step is picking the right store.

Consumer Reports recently surveyed 20,000 of its subscribers to find out which mattress retailers people are most satisfied (and dissatisfied) with — based on price, selection, shopping experience, cleanliness and other factors relevant to each type of retailer.

Read more: 6 best mattresses for couples

Best and worst mattress stores

According to the survey, traditional sellers, mattress chains and department stores scored the worst. Shoppers were most dissatisfied with the prices and shopping experience. 

The survey also found that price is the biggest factor for most shoppers, and people who shopped around were able to find better deals elsewhere. Even some online retailers scored high in the rankings — based on price, selection and on-time delivery.

According to the survey, here are the best and worst stores.

Best mattress stores

  • Received the best score of 89.
  • Original Mattress Factory
  • QVC
  • Costco
  • Nebraska Furniture Mart
  • Havertys Furniture
  • RC Willey
  • Jordan’s Furniture
  • Bob’s Discount Furniture
  • Denver Mattress Company

Worst mattress stores

  • Big Lots: Received the worst score of 75.
  • Sleepy’s
  • Mattress Warehouse
  • Rooms to Go
  • Ashley Furniture HomeStore
  • Sam’s Club
  • Mattress Discounters
  • Walmart
  • Mattress King
  • Sears

Once you’re ready to shop, here’s a look at the best mattresses for your money!

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