SCAM ALERT: If you get this robocall, hang up immediately


The next time you answer a phone call or listen to a voicemail from someone by the name of Nancy, make sure it’s not a phone scam that’s going around.

Read more: How a drug addict used Craigslist to lure and rob 3 men at gunpoint

Don’t fall for this phone scam! 

People are receiving voicemails every day with prerecorded phone calls from companies that say they can get you lower interest rates on your credit cards. The catch? They want you to pay them an upfront fee to lower your rate.

In the calls, a woman who identifies herself as “Nancy” with Card Member Services promises credit card rates as low as 2% if you call her back.

What you need to do 

This scam has been around for years, and if you’ve been affected, you know the calls don’t stop. 

The Federal Trade Commission has warned consumers to immediately hang up or delete these illegal robocalls from “Nancy” and her cohorts.

Here are some tips to avoid getting ripped off:

  • Don’t give out your credit card information.
  • Don’t share other personal financial or sensitive information like your bank account or Social Security numbers.
  • Be skeptical of any unsolicited sales calls that are prerecorded, especially if your phone number is on the National Do Not Call Registry

If you’ve already experienced this scam, file a complaint with the FTC

Read more: These mysterious fees are driving up your cell phone bill

Why ‘Nancy’ keeps calling

The FTC says it has shut down more than a dozen of these scammers, but new operations are popping up all the time. An active operation can make millions of calls, officials said. And the calls can be difficult to trace. 


How to lower your interest rates

If you’re looking to reduce the interest rate on your credit card purchases, don’t listen to “Nancy.” Your best bet is to call the customer service number on the back of your credit card and ask for a reduced rate yourself.

You might have a better chance if you have a competing offer in hand, so watch your mailbox for those. 

Read more: How to get a lower interest rate on your credit card

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