Discount Tire Direct: 5 Things to Know Before Getting New Tires

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Tires
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Replacing the tires on your car is an unavoidable expense. Still, there are ways to make sure you’re getting the best available deal.

In this article, I’ll take a closer look at Discount Tire Direct: an affordable online tire store. I’ve recently researched the process and pricing at Discount Tire Direct to get an idea of what you can expect when buying your tires from the online retailer.

5 Things to Know About Discount Tire Direct

Discount Tire Direct is an online tire store that’s been in business for over 25 years. On the website, you’ll find tires and wheels from more than 55 manufacturers. Among those, you’ll see major brands including BFGoodrich, Continental, Cooper, Firestone, Goodyear and Yokahama. 

While you’ll find great selection and prices, there are some key differences to keep in mind between ordering your tires online and buying them in-store. Before you order your next set of tires, consider these five things to know about Discount Tire Direct:

Below, you’ll find detailed information about Discount Tire Direct including how to place your order, how the prices compare to other tire centers, where to have your tires installed and ways to maximize your savings.

How Does Discount Tire Direct Work?

When you first visit Discount Tire Direct online, you’ll see the option to shop by vehicle, size or brand. For most of us, shopping by vehicle is the easiest way to find a selection of tires that will fit your car. To get started, click “add vehicle” and enter your vehicle’s year, make, model and tire size. (You should be able to find the intended tire size for your vehicle in the owner’s manual.) You can see below where I’ve added a Toyota Camry and have the option to add more vehicles. 

Discount Tire Direct homepage featuring a search bar allowing users to browse by vehicle
Source: www.discounttiredirect.com

Once you’ve entered your vehicle’s information, you’ll be able to browse tires, wheels and accessories that fit. Discount Tire Direct also offers tire and wheel packages if you need to replace both.

After you’ve made your selection, you’ll be able to enter your billing and shipping information. If you plan on getting your tires installed by a local professional, you can have your tires shipped to them (just be sure to call the installer ahead of time and let them know). Still, Discount Tire Direct recommends that you have your purchases shipped directly to your door. 

When you’re ready to submit your payment, you can use an American Express, Discover, MasterCard or Visa card as well as PayPal. Discount Tire Direct also offers year-round financing promotions.

As you shop for tires at Discount Tire Direct, you’ll find a great selection, low prices, free shipping and more. Unfortunately, you won’t find many perks such as installation or tire maintenance. Keep in mind that you will have to schedule and pay for these services separately after. 

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How Much Do Tires Cost at Discount Tire Direct?

Compared to other tire stores, Discount Tire Direct’s prices are on the lower end with an average per-tire price of $144. For my 2017 Toyota Camry, tire prices ranged from $70.27 to $192.18 each. If you choose to have your tires installed at one of the company’s partner brick and mortar stores you’ll find that the installation prices average around $19 per tire. 

Consumer Reports polled nearly 50,000 of its subscribers to ask about cost, selection, sales service and perks when it came to purchasing tires. Below, you’ll see how Discount Tire Direct’s average prices compared to other popular tire stores:

StoreMedian Tire PriceInstallation Price (Per Tire)Consumer Reports Score
Walmart$102$1581
Sam's Club$139$2086
Discount Tire Direct$144$1990
BJ's Tire Center$147$2087
Town Fair Tire Centers$148$2383
Firestone Complete$149$2483
Sears$149$2482
Tire Rack$161$2489
Goodyear$161$2586
Costco$165$1489

As you can see, Discount Tire Direct offers the third lowest price per tire. Still, you can probably find cheaper installation at Walmart, Costco, or BJ’s Tire Center. Walmart is the only tire center among these four that will install tires purchased elsewhere. 

In addition to great prices, Discount Tire Direct says it also offers price matching if you find a better, advertised deal on an identical item. To get the price match, you can call a sales specialist or submit a lower price online. Just click the “Instant Price Match” link by a product’s price on the website. Once you submit your information and a link to the lower advertised price, the company’s website says you’ll be contacted within a business day with Discount Tire Direct’s offer. 

Finally, be sure to check out the promotions page to take advantage of current deals and rebates. At the time of writing, there were over 15 offers, rebates and instant savings available. Among those was a rebate for up to $130 and an instant savings offer of $150.

How Long Does Shipping Take?

Discount Tire Direct offers fast and free ground shipping to the lower 48 states. There are three distribution centers (in Arizona, Georgia and Ohio), and your order will most likely be shipped from the nearest location. 

Shipping generally takes between 2-4 business days depending on the distribution center from which it ships. You can use the maps below to get a better idea of how long it will take to receive your order based on where you live:

Discount Tire Direct shipping times based on warehouses in Arizona, Georgia and Ohio
Source: www.discounttiredirect.com/customer-service/shipping-policy

If you purchase a special order item, you can expect it to be delivered within two weeks. And if you need it in a hurry, all in-stock products eligible for expedited shipping. The cost of expedited shipping is determined during checkout. 

As I mentioned earlier, you can have your order shipped directly to your door or to a professional installer. Be sure to let the installer know to expect the shipment. Discount Tire Direct also recommends that you get a contact person’s name at the installation location so that you can confirm the shipment has been received.

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Shipping is also available to Canada, Hawaii and Alaska, though there may be additional fees and extended wait times during delivery. For more information check out Discount Tire Direct’s Shipping Policy.

Where to Have Your Tires Installed

Of course, you can’t have your tires installed by an online tire center. Instead, Discount Tire Direct has several brick & mortar partners that can install your tires for an additional fee. 

According to Discount Tire Direct’s website, “The installation of your tires and wheels can vary in price based on the installer you decide to use. Discount Tire offers the most competitive pricing at the highest quality industry standard, but you can use any installer you prefer.”

Before deciding where to have your tires installed, be sure to call the tire center ahead of time to find out exactly how much tire installation will cost. If you live near more than one installer, it never hurts to call a few of them and compare prices before placing your order.

To find partnering installers near you, including Discount Tire stores, enter your ZIP code online.

Discount Tire Direct’s Return Policy and Warranty

According to Discount Tire Direct’s website, all tires come with the standard manufacturer’s warranty which covers workmanship and material defects. 

Additionally, you can purchase “Certificates for Repair, Refund or Replacement” that cover your tires for up to three years regardless of a road hazard or wear as long as they have at least 3/32″ of tread depth. When I shopped around for tires that fit my car, the certificates ranged in price from $8-$15 per tire. Of course, this price can vary based on tire brand, type and size.

But the standard manufacturer’s warranty should be enough to cover your tires. In fact, Consumer Reports argues that tread-life warranties are next to useless and money expert Clark Howard never buys extended warranties.

“My position on extended warranties remains the same always,” says Clark. “I don’t like them, and I don’t buy them at any store.”

If you aren’t completely satisfied with your order, you will have 30 days from the date of purchase to return it. You’ll have to call Discount Tire Direct at 1-800-385-3322 to get a return label. At that time, you’ll also be able to make arrangements for your return, and packaging materials are available upon request. If you use the tires at all, you can’t return them.

You can find more information on the company’s return policy online. 

Final Thoughts

Overall, Discount Tire Direct is a great place to shop for tires online. You’ll find a great selection of popular tire brands and low prices, on average, compared to brick and mortar tire centers. The shipping is fast and free, but you will have to schedule and pay for installation separately. 

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If you decide to purchase your tires from Discount Tire Direct, follow these tips to maximize your savings

  1. Visit the promotions page to take advantage of offers, rebates and instant savings.
  2. Take advantage of the price match if you see a lower advertised price. Even if you find a lower price after you’ve purchased your tires, you can still call the company to discuss a refund or credit in the amount of the difference.
  3. Consider installing the tires yourself using Discount Tire Direct’s Installation Guidelines. If you don’t feel comfortable installing your own tires, take the time to compare the prices of installation at nearby tire centers to make sure you’re getting the best deal.

In addition to these tips, be sure to check out Discount Tire Direct’s Learning Center. There, you’ll find helpful articles and videos on how to take care of your tires so that they’ll last as long as possible. 

Have you ever bought tires from Discount Tire Direct? Tell us about your experience in the comments below!

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