New report: The most and least reliable car brands for 2018


J.D. Power is out with its 2018 Vehicle Dependability Study and there are some surprises on the list.

The study is based on responses from more than 35,000 original owners of 2015 model-year vehicles after three years of ownership and measured the number of problems experienced per 100 vehicles (PP100) during the past 12 months.

Overall vehicle dependability improved 9% from 2017, the first time the industry score has improved since 2013.

RELATED: These are the 3 best SUVs under $30,000

Taking a look at specific brands, Lexus ranked highest in overall vehicle dependability with the fewest number of problems per 100 vehicles, Porsche was second and Buick came in third.

The most frequent owner complaints involved in-vehicle technology such as built-in voice recognition and Bluetooth connectivity.

“Strong dependability scores not only improve demand for used vehicles, but also are a contributor to higher residual values,” said Jonathan Banks, Vice President of Vehicle Analysis and Analytics at J.D. Power. “Improving dependability ultimately supports new vehicle sales and provides a better perception of the brand.”

Here’s a breakdown of J.D. Power’s most and least dependable car brands

Lexus: 99 (problems experienced per 100 vehicles)

Porsche: 100

Buick: 116


Infiniti: 120

Kia: 122

Chevrolet: 124

Hyundai: 124

BMW: 127

Toyota: 127

Lincoln: 133

Nissan: 133

Honda: 140

Audi: 141


Industry average: 142

Mazda: 144

Mercedes-Benz: 147

Ford: 152

MINI: 153

GMC: 156

Volkswagen: 157

Acura: 159

Jaguar: 159

Volvo: 162


Dodge: 166

Ram: 167

Subaru: 167

Mitsubishi: 173

Cadillac: 186

Jeep: 188

Fiat: 192

Land Rover: 204

Chrysler: 211

J.D. Power
J.D. Power

Toyota Motor Corporation received six of J.D. Power’s 19 segment awards and General Motors nabbed five. Check out the top three models per segment to see if your vehicle is among the most dependable on the road:


Small car: Kia Rio, Chevrolet Sonic, Nissan Versa

Small premium car: Lexus CT, BMW 2 Series

Compact car: Toyota Prius, Buick Verano, Nissan LEAF

Compact premium car: Lexus ES, Infiniti Q40, BMW 4 Series

Midsize car: Chevrolet Malibu, Toyota Camry, Buick Regal

Midsize sporty car: Dodge Challenger, Chevrolet Camaro

Midsize premium car: Lexus GS, BMW 5 Series

Large car: Buick LaCrosse, Chevrolet Impala, Ford Taurus

Small SUV: Hyundai Tucson, Chevrolet Trax, Volkswagen Tiguan

Small premium SUV: Audi Q3, BMW X1, Mercedes-Benz GLA


Compact SUV: Chevrolet Equinox, GMC Terrain, Ford Escape

Compact premium SUV: Mercedes-Benz GLK-Class, Porsche Macan, Lexus NX

Midsize pickup: Toyota Tacoma, Nissan Frontier

Midsize SUV: Chevrolet Traverse, Buick Enclave, Hyundai Sante Fe, Toyota Venza

Midsize premium SUV: Lexus RX, Lincoln MKX, Lexus GX

Minivan: Honda Odyssey, Chrysler Town & Country

Large SUV: Ford Expedition, Chevrolet Tahoe

Large light-duty pickup: Chevrolet Silverado, Ford F-150

Large heavy-duty pickup: Ford Super Duty, Chevrolet Silverado HD

J.D. Power

RELATED: 22 vehicles with the lowest projected ownership costs after 5 years

Visit J.D. Power’s website to learn more about the most trouble-free makes and models. You may also want to print out a copy of Clark’s car-buying checklist if you’re shopping for a vehicle.

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