Team Clark is adamant that we will never write content influenced by or paid for by an advertiser. To support our work, we do make money from some links to companies and deals on our site. Learn more about our guarantee here.
Samsung is recalling about 2.8 million washing machines because the top can unexpectedly blow off, according to the Consumer Product Safety Commission (CPSC).
Read more: 52 brands of dehumidifiers may catch fire
Samsung has received 733 reports of the washers experiencing excessive vibration or the top detaching during use, especially at high speed, the CPSC said. We know of at least nine injuries, including a broken jaw, injured shoulder and serious bruising.
“I just remember covering my head and leaning over towards my son and just screaming this scream,” a woman who narrowly escaped serious injury told ABC News in an exclusive interview.
The recall involves the following 34 models of Samsung top-load washing machines, which were sold at major stores from March 2011 to November 2016.
You can find the model number and serial number on the back of the washer:
If your washing machine is affected, contact Samsung for either a free in-home repair, rebate or refund if you bought your unit within the past 30 days.
Getting a repair may not be so easy. According to WSB-TV, hundreds of repairs across Atlanta are already scheduled, but only one shop is signed up for the job, so there are few technicians to do the work.
In the meantime, the CPSC said you should only use the delicate or waterproof cycles when washing bedding, water-resistant and bulky items. This will help to reduce the risk of the washing machine top blowing apart during use.
As for the rebate option, Clark says what consumers are being offered is ‘ridiculous’ and ‘pitiful.’
‘You can go buy a great washer for $350,’ Clark said on the radio show. ‘I think you just go buy the other brand and wait for Samsung to get more generous on this because I can’t believe that they’ll be able to get away with offering people so little money.”
For more information about the recalled washers, enter your model and serial number on Samsung’s website.
Read more: New report: Another type of Samsung phone is exploding
This post was last modified on March 22, 2017 4:34 pm
If you plan to take an international flight or cruise anytime soon, there's one free…
Pop quiz: What's money expert Clark Howard's favorite tax-advantaged retirement tool? If you guessed Roth…
Are you considering subscribing to NFL Sunday Ticket for the upcoming season? Now may be…
Did you know major changes are coming for the way credit card processing fees are…
There’s a lot to love about Costco. The company has deals on just about every…
Money expert Clark Howard started a travel agency in his mid-20s and grew it into…