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Money expert Clark Howard has long talked up the benefits of freezing your credit as a way to better protect your finances and keep your hard-earned money away from criminals.
“A credit freeze is the best way to protect yourself from identity thieves,” says Clark.
When you hear “freeze your credit,” you may think it’s a complicated process, but it’s actually pretty simple. And best of all, freezing your credit is free!
In this article, we’ll show you how to place a security freeze on your credit with all three main credit reporting bureaus: Experian, Equifax and TransUnion.
To freeze your credit, you have to contact each of the three major credit reporting agencies individually via online, the phone, or through the U.S. mail.
To freeze your credit, you will need to give each credit bureau some information to prove your identity. This typically includes your:
You will also likely be asked some questions about prior places of residence and credit accounts you may have or have had in the past. This is all done to verify your identity.
Below you’ll find direct links to the credit freeze page for each credit bureau. In addition, we’ve included phone numbers and addresses.
Credit Bureau | Online | By Phone | By Mail |
---|---|---|---|
Experian | Experian Credit Freeze page | 888-EXPERIAN (888-397-3742) | Experian Security Freeze P.O. Box 9554 Allen, TX 75013 |
Equifax | Equifax Credit Freeze page | 888-298-0045 | Equifax Information Services, LLC P.O. Box 105788 Atlanta, GA 30348 |
TransUnion | TransUnion Credit Freeze page | 800-916-8800 | TransUnion P.O. Box 160 Woodlyn, PA 19094 |
The quickest and easiest way to freeze your credit is online. To get started, you’ll need to create an account online with each of the credit bureaus, Experian, Equifax and TransUnion. If you already have an online account, log on and click on the respective credit freeze page (see the links above) of each of the bureaus.
Important note: If you choose to request your credit freeze via mail, make sure you do so by certified mail. You can use this sample letter and be sure to include the necessary attachments.
Screenshot via transunion.com
For example, when I logged onto my TransUnion account, I clicked on “Add a Freeze” and had to confirm my choice for it to take effect.
Once you freeze your credit, you will receive documentation, or if you make the request electronically, a notification, saying that your ability to open new lines of credit will be restricted.
Screenshot via transunion.com
Freezing your credit online with the other two credit bureaus is pretty much the same process.
To apply for a loan or open a new line of credit, you’ll need to unfreeze (some credit bureaus may use the terms “lift” or “thaw”) your credit with one or more of the credit bureaus, depending on which one your lender uses.
Here are all the contact points you need to unfreeze your credit:
Credit Bureau | Online | By Phone | By Mail |
---|---|---|---|
Experian | Experian Credit Unfreeze page | 888-EXPERIAN (888-397-3742) | Experian Security Freeze P.O. Box 9554 Allen, TX 75013 |
Equifax | Equifax Credit Unfreeze page | 800-349-9960 | Equifax Information Services, LLC P.O. Box 105788 Atlanta, GA 30348 |
TransUnion | TransUnion Credit Unfreeze page | 888-909-8872 | TransUnion P.O. Box 160 Woodlyn, PA 19094 |
Here are some important things to keep in mind when you go to lift your credit freeze:
When I unfroze my credit online with Equifax, I signed into my account and clicked on “Manage a Freeze.” When you do the same, you’ll have the option to:
Screenshot via equifax.com
Whichever option you choose, click “Continue” for the credit thaw to take effect.
The credit thaw process online is very similar with Experian and TransUnion.
If you are having issues unfreezing your credit or retrieving your PIN, your goal at that point is to gain access to your account. Read our guide on how to get in touch with a live person at the major credit bureaus.
Team Clark’s Consumer Action Center gets a lot of calls about freezing your credit. Here are some answers to the most frequently asked questions:
As we said at the outset, freezing your credit is the most important step you can take to stop criminals from opening accounts in your name. But even with your credit frozen, you’ll still want to keep an eye out on your credit reports and scores.
That’s why Clark says that before you freeze your credit you should sign up for free credit monitoring with Credit Karma or Credit Sesame.
Sign up for these free tools to monitor your credit going forward to make sure your credit freeze is working as it should. Don’t pay for credit monitoring!
Experian, Equifax and TransUnion all offer credit monitoring services that cost money, but why pay when you can do it for free?
If you haven’t already frozen your credit, take a few moments today to get it done. The small amount of time you spend following these steps will be well worth it when you consider the peace of mind you’ll have going forward.
If you have more questions about freezing your credit, contact Clark’s free Consumer Action Center.
This post was last modified on March 29, 2024 2:22 pm
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