Travel Resources

Travel Resources

Consumer Help:

• Department of Transportation –
  Federal Aviation Administration
  Consumer Hotline – 800-FAA-SURE
  Security or safety complaints – 800-322-7873
• DOT Aviation Consumer Protection Division (ACPD)
  For complaints about air travel service – 202-366-2220
  Or write to: Aviation Consumer Protection Division
  US Department of Transportation
  Room 4107, C-75
  Washington, DC 20590
• FloridaDept. of Agriculture & Consumer Services
  For Florida problems only:
  In Florida – 800-435-7352
  Outside Florida – 850-488-2221
  Travel problems – 850-922-2966

  Responsible for protecting consumers from unethical sellers of travel. Before contracting with a travel business, call to determine
  whether it is registered and if there are any complaints against it.
  Or write to:
  Division of Consumer Services
  235 Mayo Bldg.
  Tallahassee, Fl 32399-0800

  Cruises:

• Cruise Line International Association – 800-372-2542, 212-921-0066
  500 5th Ave Suite 1407
  New York, N.Y. 10110

  Fare shopping:

• Best Fares – 800-880-1234
  Order a magazine subscription online or write to:
  1111 W. Arkansas
  Arlington, TX 76013
• Travel Bargains – 800-AIR-FARE
  Air fare consolidator
• www.travelocity.com
• www.expedia.com
• www.1travel.com

  Fraud:

• National Fraud Information Center -800-876-7060
  Check on suspicious vacation offers
• Woodburn Travel – Bahamas Cruise
  Do not sign a contract for this trip. Write a concise letter, including how you got involved, costs, and why you want out to:
  Governor’s Office of Consumer Affairs
  2 MLK Drive, Atlanta GA 30334
• Class Travel International (CTI) –
  Do not get involved with this company. If you have, contact Michael Hughes, Deputy Attorney General with the California Consumer Protection Office Phone – 213-897-2627
  Fax – 213-897-4951
  e-mail: hughesm@hdcdojnet.state.ca.us

  Hotels and Hostels:

• www.hoteldiscounts.com – 800-964-6835
• www.utell.com – 480-624-6000
• Hosteling International – 202-783-6161

  Miscellaneous:

• U.S. State Department Travel Advisories – 202-647-5226
• www.thetrip.com – Track a flight course

  Passports:

• Federal Information Center – 800-688-9889
  Passport questions
• Passport renewals – 800-275-8777
  To find which Post Offices have renewal forms or take applications in person (required for a new passport).
• Passport/Visa Information – 800-741-7874
  Expedite passports and visas

  Passenger rights:

• independenttraveler.com – If the air fare later drops, you are eligible for a travel voucher in the amount of the price difference. This is just one of the many rights you have as a passenger htat most airlines bury deep within the paragraphs of their legal disclaimers.

  Travel Agents:

• American Society of Travel Agents (ASTA) – 800-965-2782
  Agency referrals
  Consumer Affairs – 703-739-8739