How to return your Amazon purchases at Kohl’s

Craig Johnson | July 8th, 2019

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Visit any Kohl’s department store now and you’ll be able to return items bought on Amazon, thanks to a new partnership between the retailers.

The initiative, called Amazon Returns at Kohl’s, aims to make the return process simpler for customers.

Amazon Returns at Kohl’s: Everything you need to know

In the spring, the retailer announced that the Amazon returns initiative would begin in July, just in time for Amazon Prime Day, which is rapidly approaching.

“Amazon Returns at Kohl’s is now available in all of Kohl’s more than 1,150 stores nationwide — including more than 21 stores in the Atlanta area,” Kohl’s spokeswoman Michelle Anderson tells Team Clark.

“Customers can now visit their local Kohl’s store and return eligible Amazon items, without a box or label — it’s free and easy!”

How to return your Amazon purchases at Kohl’s

Amazon says that when you return an item, you may see different return options depending on the seller, item, or reason for return. Here’s how to return an Amazon item at Kohl’s:

1. Go online to Amazon’s Return Center

On your desktop computer, you can click here to get to Amazon Return Center. You’ll have to choose an item to return, as well as a reason for the return.

2. Select the Kohl’s dropoff option

When you get to the recommended dropoff locations, you should see a Kohl’s option.

Disclaimer: This writer didn’t, but when I reached back out to Kohl’s, the spokeswoman said that it should be there. You’ll have to see if it works in your individual account.

3. Check your inbox for a QR code

Once you choose Kohl’s as a dropoff location, you’re all done on the site. Amazon will email you a QR code that you will need to present to the Kohl’s cashier.