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Have you ever needed to contact Amazon’s customer service department and searched Google for the phone number? That’s how some scammers are finding their victims these days.
Fake customer service numbers are showing up in search results and on social media platforms, Clark.com has confirmed.
Krebs on Security reports that victims are calling the bogus phone numbers to cancel Amazon Prime — or for other reasons — and the scammers are asking for credit card and bank account information.
TheDailyScam.com has an updated list of the phony customer service numbers. I called one of the phone numbers that’s showing up in Google search results.
Read on for a play-by-play of how the conversation went.
At this point, I had heard enough. I told the man at the call center that the number was featured on TheDailyScam.com. Our conversation ended a short time after I brought that up.
Listen to what happened when we called the fake Amazon support number:
To avoid falling for this scam, visit Amazon’s official website and navigate to the Contact Us page. You’ll find the option to enter your phone number and Amazon will call you.
In addition, you can cancel your Prime membership online at Amazon.com. Here’s the link.
It’s not just Amazon being targeted by scams like this one. To be on the safe side, always go directly to a business or organization’s official website to find their contact information.
This post was last modified on August 27, 2020 7:46 am
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