Team Clark is adamant that we will never write content influenced by or paid for by an advertiser. To support our work, we do make money from some links to companies and deals on our site. Learn more about our guarantee here.
Is Alexa listening in on more than she should be? It’s a question millions of Amazon Echo owners have to answer for themselves in the wake of several revelations regarding the amount of audio the retail giant is collecting and what it may be doing with it.
Amazon doesn’t specifiially say humans are listening to recordings conversations picked up by Alexa, according to USA today. “We use your requests to Alexa to train our speech recognition and natural language understanding systems,” the company says in a list of frequently asked questions.
In a statement to Time, the company claims they’re being responsible with your recordings:
“We take the security and privacy of our customers’ personal information seriously. We only annotate an extremely small sample of Alexa voice recordings in order [to] improve the customer experience. For example, this information helps us train our speech recognition and natural language understanding systems, so Alexa can better understand your requests, and ensure the service works well for everyone.
Now that you have the back story, you may want to know exactly what Alexa has been recording in your home! Here’s how to find out…
If you’ve had an Amazon Echo for a long time, you could spend hours going through each individual recording from every time you shouted “Alexa” across the room!
To delete all voice recordings at once, visit the “Manage Your Content and Devices” page at Amazon.com.
From there, click on the “Devices” tab, select an Alexa-enabled product and click “Device Actions” to find the “Delete All Recordings” option.
Amazon’s FAQ page says you can also contact customer service to have your recordings deleted.
As we mentioned before, the company says it keeps voice recordings to learn your voice and how you speak to improve the accuracy of the results that your device provides.
As a result, Amazon says that deleting voice recordings could degrade your Alexa experience.
This post was last modified on May 14, 2019 9:48 am
If you've been considering signing up for one of the Chase Sapphire credit cards, now…
The costs associated with owning a home go way beyond the amount on the mortgage. …
Inflation hits people on a fixed income the hardest. Say you're retired. You're living off…
Deciding to save and invest are great habits. But once you check that box, your…
If you're considering subscribing to Fubo, you need to be comfortable missing out on some…
Are you looking for a way to earn 2% back on every purchase you make…