Team Clark is adamant that we will never write content influenced by or paid for by an advertiser. To support our work, we do make money from some links to companies and deals on our site. Learn more about our guarantee here.
Nobody likes robocalls — those automated phone calls to your cellphone that deliver recorded messages, often from debt collectors. And one woman just found out that if a company is robocalling you by mistake, it may owe you money — maybe a whole lot of money.
According to Reuters, after Time Warner Cable made 153 calls by mistake to Araceli King in just one year, a federal judge ruled the company now owes her $229,500 — $1,500 for each call. The calls, that were supposed to be for someone else, were made through an automated system meant for people who are late paying their bills.
Read more: Annoyed by robocalls? Here’s how one man got $22,000 from a robocaller
King says she made it very clear to the company that she was not the person they were looking for, but the calls continued.
The Telephone Consumer Protection Act prohibits companies from making robocalls to your cellphone without proper identification — making sure that the owner of the cellphone is, in fact, the person it is trying to reach. When King accused Time Warner Cable of harassing her by leaving so many messages, the company said it wasn’t to blame, because it thought it was calling the right person, who had consented to the calls. But a federal judge didn’t buy it. U.S. District Judge Alvin Hellerstein said the company should have tried harder to find the right person and straighten it out. And the kicker: 74 of those 153 calls were apparently made after King sued back in March of last year.
So what’s the lesson all consumers can learn from King’s story? Know your rights when dealing with debt collectors. Even if you do owe the debt, you still have rights. Click here for a breakdown of what you need to know in order to protect yourself.
Read more: How to avoid PayPal and eBay robocalls
This post was last modified on March 22, 2017 3:40 pm
Deciding to save and invest are great habits. But once you check that box, your…
If you're considering subscribing to Fubo, you need to be comfortable missing out on some…
Are you looking for a way to earn 2% back on every purchase you make…
You're not alone if you're running a balance on your credit cards. Collectively, Americans are…
A big part of saving money comes down to knowing how to comparison shop. But…
If you work for a big company as a full-time employee, chances are you have…