Team Clark is adamant that we will never write content influenced by or paid for by an advertiser. To support our work, we do make money from some links to companies and deals on our site. Learn more about our guarantee here.
Complaints about collection agencies top a new tally of consumer gripes from one chapter of the Better Business Bureau, according to a recent report in The Houston Chronicle.
Consumers were specifically upset about collection agencies harassing them over debts they didn’t owe. This is an enormous problem. That’s because a big part of the industry is made up by scavengers who buy up old debt with dubious info on the original borrower and the correct amount of the debt itself. Then the scavengers repeatedly call people of the same or similar name as the original borrower and bug them about the money.
Too often I get callers on my show that think the only way to deal with being harassed by these scavengers is to pay up — even though the debt is not theirs! That’s not the way to deal with a bully.
Here’s the funny thing. There is a provision in the Fair Debt Collection Practices Act (FDCPA) that allows somebody who legitimately owes a debt to tell a collector not to contact them anymore. But there is no such provision for people who don’t legitimately owe a debt when they’re dealing with collectors. Obviously, that was an oversight of legislators. The FDCPA needs an added amendment to cover this. But until that happens, here’s what I recommend:
Meanwhile, 3 other complaints on the BBB tally involve automobiles. No surprise there. A lot of people in the car business play the game straight and fair. But there are still a lot of bad apples out there. So do your homework before you get to a dealer.
First and foremost, be sure to pre-arrange auto financing at a credit union, online bank or traditional bank. Second, be sure to get any used car inspected by a mechanic as a condition of purchase. Do those things and you’ll avoid 99.99% of the most common problems with auto buying.
This post was last modified on March 22, 2017 2:45 pm
If you plan to take an international flight or cruise anytime soon, there's one free…
Pop quiz: What's money expert Clark Howard's favorite tax-advantaged retirement tool? If you guessed Roth…
Are you considering subscribing to NFL Sunday Ticket for the upcoming season? Now may be…
Did you know major changes are coming for the way credit card processing fees are…
There’s a lot to love about Costco. The company has deals on just about every…
Money expert Clark Howard started a travel agency in his mid-20s and grew it into…