Team Clark is adamant that we will never write content influenced by or paid for by an advertiser. To support our work, we do make money from some links to companies and deals on our site. Learn more about our guarantee here.
Auto satisfaction is the highest it’s ever been according to the latest results from the American Customer Satisfaction Index (ACSI).
Historically, complaints about cars used to be the No. 1 category of gripes in my work. Now I can’t tell you the last time I got a call asking about lemon laws for a car.
Thankfully, today the auto market is hypercompetitive and we’ve seen amazing strides in engineering and design. That’s led to record satisfaction with what people are driving.
The ACSI tally lists Lincoln as the highest rated brand with an almost unheard of score of 90. If you go back in history not that many years ago, Lincoln typically scored in the low 80s, even hitting a low of 79 at one point.
Following behind in the list you have Lexus, Buick, Subaru, Cadillac, BMW, and Hyundai.
Honda historically does awesome in most customer satisfaction surveys. But ACSI had them mid-pack at about the average. Very unusual.
The lowest score was earned by Chrysler, who have struggled with reputation even though they’ve been rolling out some exciting products of late.
This post was last modified on March 22, 2017 2:12 pm
If you plan to take an international flight or cruise anytime soon, there's one free…
Pop quiz: What's money expert Clark Howard's favorite tax-advantaged retirement tool? If you guessed Roth…
Are you considering subscribing to NFL Sunday Ticket for the upcoming season? Now may be…
Did you know major changes are coming for the way credit card processing fees are…
There’s a lot to love about Costco. The company has deals on just about every…
Money expert Clark Howard started a travel agency in his mid-20s and grew it into…