Call it a sign of the times: Sprint is pulling the plug on its Direct 2 You home delivery service.
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Sprint has nixed its home delivery service
Doctors used to make house calls. Pharmacists would too. But your wireless carrier?!
Yes, it’s true! Sprint had a program in place called Direct 2 You that saw Sprint experts bring phone upgrades to your home — or wherever you happened to be — and customize the handset to your liking.
The Direct 2 You program first launched in Kansas City in 2015.
The service was subsequently rolled out to a dozen other cities including:
- Charlotte, N.C.
- Las Vegas
- New Orleans
- Salt Lake City
- New York City
- San Francisco
But that’s all in the past now. The wheels on the Sprint-wrapped Fiat 500s that the company used to shuttle its employees to people’s homes have stopped turning.
The news was first broken in a tweet from Jeff Moore of independent wireless research company Wave 7 Research.
‘Sprint enjoyed a great run with our premium Direct 2 You service, which provided an innovative solution for customers who wanted the utmost in convenience and customer service,’ spokeswoman Kathleen Dunleavy told Clark.com. ‘We now have sufficient growth in our stores and other sales channels so after careful evaluation, we’ve discontinued Direct 2 You as of March 18.’
Dunleavy added that Sprint is ‘developing new ways to support in-person home delivery and set-up to reach more customers in the future.’
No word yet on what those plans might entail.
Sprint teaming up with Sling TV
In other Sprint news, the wireless carrier is sweetening its unlimited wireless data offer by giving away a basic package of free Sling TV service to customers in two major markets.
A lot of people may not know it, but the cheapest unlimited data offering of all comes from Sprint!
Sprint starts at $50 a month for a single line of unlimited data. By comparison, AT&T prices out at $90 per month for a single line of unlimited data; Verizon charges $80 per month; and T-Mobile charges $70.
Yet despite winning on the price front, Sprint seems to get left behind when it comes to garnering its share of media buzz around unlimited data offerings.
So to build some awareness around its unlimited plan, Sprint is teaming up with Sling TV to give new and existing customers free access to the latter service in Atlanta and Chicago.
In order to participate in this Sprint/Sling offer, you must add at least four lines on Sprint’s Unlimited Freedom plan. In return, you’ll get free access to more than 30 streaming TV channels via Sling, including ESPN, CNN, Disney, HGTV and others.
You can watch for free through May 2018, at which point you’ll find yourself paying $17 a month for Sling going forward.
Can’t come up with four lines to add to a Sprint plan? No worries! You can still get a $3 monthly discount right now if you’re a Sprint customer with less than four lines. That will make your final price for Sling $17 a month, effective immediately.