Samsung has halted production of one on its newest phones after more reports about replacement models.
The world’s biggest smartphone maker recalled 2.7 million Galaxy Note 7 phones in early September after reports that the battery can catch fire, The New York Times reported.
Samsung had been replacing the original models of the phone with new devices that it claimed were safer.
The company promised consumers that the replacement devices had safe batteries, but a Southwest Airlines flight last week had to be evacuated after a Note 7 started smoking. The phone’s owner said it was a replacement model. Samsung is investigating, The New York Times reported.
Some mobile carriers in the U.S. stopped selling the phones after that and after other reports of the phones smoking or catching fire.
AT&T and Verizon said Sunday that the companies were stopping sales or replacements of the device. T-Mobile also announced that it was also halting the sales of the phone, The Wall Street Journal reported.
Verizon said that if customers didn’t feel safe with their current Note 7s that they can replace it with another smartphone, according to The Wall Street Journal.
The Note 7 was introduced as a response to Apple’s iPhone, retailing for about $900.