A lawsuit recently filed in a California federal court claims that Nestlé has “recklessly” under-filled its Raisinets candy boxes.
The Wall Street Journal obtained a copy of the class-action seeking lawsuit, which alleges that movie-theater-style boxes of the popular candy are only 60% full.
Nestle sued over Raisinets boxes
The lawsuit claims that since the packaging is opaque, consumers have no idea that the boxes aren’t full until they’ve already paid for them.
In a statement to the WSJ, a Nestlé spokesperson denied that it’s deceiving consumers:
“All Nestlé products and labels comply with FDA regulations and provide consumers the information they need to make informed purchasing decisions.”
Image credit: FARUQI & FARUQI, LLP
The plaintiff in the lawsuit is Sandy Hafer, a California resident who allegedly bought a box of Nestlé Dark Chocolate Raisinets from a grocery store and believed it to be full.
When she realized there was 40% empty space, she felt ripped off.
The lawsuit claims that she wouldn’t have bought the Raisinets at the sales price had she known the box was only 60% full of candy.
There are times when empty space is justified to preserve the product. For example, filling up a bag of potato chips to the top could result in cracking, breaking and crumbling.
But the $5 million lawsuit states that there’s no reason for the empty space in the Raisinets boxes.
What every shopper needs to know
Products in every corner of the grocery store have been shrinking for some time now, including things like toilet paper, coffee, cereal and yogurt.
Faced with rising production costs, manufacturers have been reducing the amount of product to avoid raising prices, but sometimes the packaging stays the same size.
To make sure that you’re getting a true deal, check the product weight and unit pricing when you’re comparing items, not just the total price.