Time Warner Cable warns 320,000 customers their data may have been stolen

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If you’re a customer of Time Warner Cable, you might want to change your email password — and also check your financial statements for any potential fraudulent activity.

Customer info ‘may have been compromised’

Customers of Time Warner Cable received warnings this week advising them to change their email passwords after law enforcement officials notified the company that hackers may have gained access to their personal information.

According to a Reuters report, the FBI notified TWC that some customers’ email addresses and passwords ‘may have been compromised.’

The company hasn’t determined how hackers were able to obtain the information, but says the breach was likely carried out after malware was downloaded through phishing attacks — or the information was possibly gathered through data breaches of other companies that store TWC’s customer information.

Read more: Cable providers raising rates this year

“Approximately 320,000 customers across our markets could be impacted by this situation,” Eric Mangan, director of public relations, told Venture Beat. “To protect the security of these customers, we are sending emails and direct mail correspondence to encourage them to update their email password as a precaution.”

TWC says it will post a notice on its website about the situation, including tips for customers on how to avoid phishing scams.

Read more: Top 10 scams and how to avoid them



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