BREAKING: Major outage affects Comcast customers nationwide


Are you having trouble with your Xfinity by Comcast service? The cable giant is dealing with a major outage Friday afternoon.

Comcast’s Twitter account for customer service issues has confirmed that residential internet, video and voice customers are affected by the nationwide outage.

As of about 2 p.m., the company said it was working to restore service as soon as possible:

“One of Comcast’s large backbone network partners had a fiber cut that we believe is also impacting other providers. It is currently affecting our business and residential internet, video and voice customers. We apologize & are working to get services restored as soon as possible”

If your cable or internet service isn’t working, Comcast says you can check if a service outage has been reported in your area by signing in to your account.

If you’ve registered your mobile phone number for Comcast Alerts, you can also text OUT to 266278 (COMCST). 

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