NextWorth: 5 Things To Know Before Selling Your Phone


If you have an old cell phone or other device lying around, you may be able to sell it for cash online. 

In this article, I’ll take a close look at NextWorth, which is a popular website for selling used electronics. I’ve checked out a few different websites for selling and buying used phones in order to find out how NextWorth compares. 

Selling Your Phone at NextWorth

Compared to other companies that buy used phones and electronics, NextWorth may offer one of the highest cash returns. But according to customer feedback online, communication is key when selling to NextWorth. If your phone is in worse condition than you say, NextWorth will make a counteroffer. If you don’t respond within two days, the company will assume you’re accepting the offer which could be significantly lower than what you were hoping to get.

Though NextWorth has its fair share of negative reviews, it is a safe and trustworthy company. It maintains an “A” rating with the Better Business Bureau but gets just a 2.6 out of a 5-star review on Reseller Ratings.

If you’re thinking about selling your phone at NextWorth, here are five things to know before sending it in: 

Below, you’ll find more detailed information about how to get started on NextWorth, how to earn the most for your device and how this buyback company compares to its competitors. 

What Is NextWorth?

NextWorth's homepage

According to the company’s website, “NextWorth buys consumer electronics that are no longer being used and pays you, the seller, cash.” The platform allows you to trade in your smartphone, tablet and/or wearable (such as an Apple Watch) in exchange for an agreed-upon payment. 

If you decide to sell your phone (or other technology), you’ll be offered an instant quote based on your description of the device. If you accept the quote, you’ll send your device to NextWorth. Once the company evaluates it, you’ll get paid via check or PayPal. 

The company prides itself on offering instant quotes, free shipping and free returns on eligible devices. To learn more about NextWorth, check out the company’s FAQ page online.

Is NextWorth Safe?

In short: Yes, NextWorth is a safe and legitimate company. It was founded by business students in 2005, and has since grown into the buying platform it is today. In fact, NextWorth was the official partner of Target’s trade-in program until 2016.


Still, NextWorth doesn’t have the best reviews online. While there are only two customer reviews on Better Business Bureau for NextWorth, they’re both negative. However, the company maintains an A- rating from the BBB. 

There are a few more reviews for NextWorth on Reseller Ratings — both positive and negative. Out of 61 reviews at the time of writing, 41% were 5-star ratings while another 41% were 1-star ratings. Overall, the company maintains 2.6/5 stars on the review site. 

I took the time to read through the negative reviews on both websites, and most of the issues stem from NextWorth determining that the phone isn’t in the condition described by the seller.

If NextWorth determines that a device is worth a different amount than originally quoted online, the seller will get an email containing a counteroffer. The seller then has two business days to accept or reject the offer. If NextWorth doesn’t hear back within two business days, the company automatically issues payment for the adjusted amount, and you won’t be able to get your device back. 

How To Sell Your Phone

Like many other buyback websites, NextWorth offers instant quotes online for your phone or other technology. You can select the specific model, amount of storage space, carrier and condition to see how much NextWorth is willing to pay you for it. If you accept the quote, you can ship it to NextWorth for free for inspection. After your phone passes the inspection, you’ll be paid via check or PayPal. 

How NextWorth works

If you’re thinking about selling your phone to NextWorth, read on to find out more about the process.

Get a Quote

The first step in selling your phone to NextWorth is getting a quote online. 

When you first visit NextWorth’s website, you’ll notice that there are a few different ways to get started. You can click “What Is My Device Worth?”. You can also click “Get a Quote” in the top-right corner of the screen. You can also scroll down the homepage to choose from popular devices. 

Once you’ve selected the type of device you’re selling, you’ll be able to provide information about its condition. Be as honest as possible, and make sure all of the information you enter is correct. This is the best way to make sure NextWorth honors the quote you get online. 

After you’ve provided the details about your device, NextWorth will determine your phone’s estimated value based on secondary markets in order to offer a fair quote according to the website. If you like the quote NextWorth offers, you can accept it to proceed. 


Ship Your Phone

Once you’ve accepted a quote from NextWorth, you’ll get a free shipping label that you can print out at home. Then, you’ll have 30 days to get your phone in the mail. If your quote expires and you still want to sell your device, you can return to the website to get a new quote. 

When you’re packaging your device, be sure to include any items that you listed when you received your quote, which may include a power cord, charger, battery or other accessory. It’s also your responsibility to prepare your phone for resale. 

Here are the steps that NextWorth suggests taking in order to prepare your items for shipment: 

  • Deactivate “Find My iPhone” on iOS devices and erase all content and settings.
  • Remove the SIM card.
  • Deactivate the cellular service.
  • Deactivate the data service.
  • Delete your data.

NextWorth also recommends protecting your device with bubble wrap or other packing material, choosing an appropriately sized box, making sure it’s secure and taping your box shut. Then, simply print your prepaid shipping label, tape it to the package and send it via the appropriate carrier.

Get Paid

Once NextWorth receives your device, it will be photographed and inspected within four business days according the website

NextWorth claims that most of the products it inspects match exactly what was quoted online. If there is a difference in condition/value that’s less than $10, you’ll still receive the quoted amount. If there’s a difference greater than $10, NextWorth will send you an email with a new quote. From that date, you’ll have two business days to either have the device sent back to you for free or accept the lower quote. If you don’t respond within two business days, NextWorth will automatically issue a payment for the adjusted amount. For this reason, it’s important to check your email regularly once you send in your phone. 

Once your device passes inspection or a new quote is accepted, NextWorth will send your payment through PayPal or check, whichever method you choose. 

Is NextWorth the Best Place To Sell Your Phone?

The best way to decide where to sell your cell phone is by collecting quotes from a few different places and choosing the route that will be the most profitable. 

I tried this by gathering quotes from seven different companies that buy used phones. I looked at offers for an iPhone X in average condition with 64GB of storage on the AT&T network. Here’s what I found:

Offers on an iPhone X, 64GB


Generally speaking, you’ll find some of the highest offers at Swappa followed by BuyBackWorld and NextWorth. Of course, it’s important to check out a few secondary markets to see where phones like yours are earning the most. 


While you may be able to get a higher price by listing your phone on Swappa, there is no guarantee that your phone will sell there. However, with NextWorth, you will get an instant quote online that’s guaranteed for 30 days as long as the condition of your phone matches your description of it. Plus, you can choose from two different payment methods compared to Swappa’s single payment option. 

If you like the quote you get online and you know your phone is in the right condition, I think NextWorth could be a great way to sell your cell phone. In addition to a great price, NextWorth offers free shipping, free returns and fast payment once your phone passes its inspection. 

Tips for Selling Your Phone at NextWorth

If you’re thinking about selling your phone at NextWorth, here are a few tips to keep in mind to get the most out of the sale: 

  • Compare the quote to other buyback programs. Once you have a quote from NextWorth, compare it to other offers online. Check out secondary markets such as Swappa, BuyBackWorld, MaxBack and Decluttr to get an idea of how much your phone is going for. This is a great way to decide whether or not NextWorth is worth your time. Plus, you’ll be prepared for a counteroffer if you know how much you can get for your phone elsewhere.
  • Be honest about your phone and its condition. If you decide to sell your phone to NextWorth, make sure all of the information that you enter is correct. If you accidentally select the wrong model or storage size, you may not get the amount of money you’re initially quoted. Be as honest as possible when describing the item’s condition. This is the best way to avoid getting a counteroffer.
  • Prepare your phone for sale. No matter where you decide to sell your phone, be sure to back up your data and then wipe the device, restoring it to factory settings. This will clear all of your personal information before the sale. 
  • Ship ASAP and check for updates regularly. NextWorth recommends shipping your phone as soon as possible once you get a quote. Since the quote is good for just 30 days, it’s best to get the item in the mail quickly. Once you ship your phone, be sure to check your email regularly for updates. You’ll get a notification when your phone arrives and again after the inspection. Remember, you’ll have only two days to decline a counteroffer before NextWorth accepts it on your behalf.

Final Thoughts

Ultimately, NextWorth is a great option for selling your cell phone or any other used technology the website accepts. NextWorth offers some of the highest returns for used phones alongside Swappa, BuyBackWorld and MaxBack, plus you’ll get an instant online quote and free shipping. 

Before you sell your phone, be sure to get a few different quotes so that you know where you’ll earn the biggest profit. And no matter where you decide to sell your phone, be sure to back up and wipe the device before sending it in. 

If you do sell your phone to NextWorth, make sure you’re honest about its condition and check for updates on your order regularly.

Have you ever sold a phone on NextWorth? Tell us about your experience in the comments below!

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