Comcast Offers Free Internet to Some, Increased Speeds in Response to Coronavirus

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In response to the coronavirus pandemic, Comcast is improving its basic service — Internet Essentials — and offering it for free to new customers who qualify.

“For millions of low-income Americans who don’t have Internet service at home, this uncertain time is going to be even more difficult to manage,” the company said in a news release. “As schools and businesses close and families are encouraged, or even mandated, to stay home, Internet connectivity becomes even more important.”

The enhancements to the Internet Essentials program have two main components:

  • Increased speeds for all customers in the coming days
  • Free internet access to some new customers starting Monday, March 16

Comcast Giving 2 Free Months of Internet to Some Customers

The Comcast deal has some fine print you need to know about. Here are the details:

  • Two months of complimentary Internet Essentials service is only available for new low-income customers who are eligible for public assistance programs such as the National School Lunch Program, housing assistance, Medicaid, SNAP, SSI and others
  • Speeds will increase from 15/2 Mbps to 25/3 Mbps for new and existing customers
  • There will be no credit check, shipping fee or term contract for the service

Comcast says after the complimentary 60 days are up, new Internet Essentials customers can either cancel the service or keep it at its regular price of $9.95 a month.

Internet Essentials: How to Get Free Internet Access From Comcast

If you don’t owe Comcast any money and you are on public assistance, you may qualify for the free internet but you won’t know for sure until you apply. Here’s how to do that:

  • Sign up at visit
  • Include your personal information, including your SSN and address
  • Wait to receive your free self-install kit, including a cable modem with a Wi-Fi router if you’re approved

The company is one of many responding to the financial needs of Americans in light of the pandemic caused by coronavirus.

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