How to counter lowball offers from auto insurers after your vehicle is totaled

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Auto insurance adjusters use an industry database that’s stacked against the consumer and tends to value cars at 70 cents on the dollar—a whopping 30% less than what your car is really worth! So here’s how you fight back and get a fair value for your vehicle…

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Dealing with auto insurers after an accident or theft

If you feel an insurer is trying to cheat you on the value of a vehicle that is totaled or stolen, here’s what Clark says you should do.

  1. First, develop an average value for your vehicle, adjusting for mileage and condition, on KBB.com, Edmunds.com and NADA.com. You’ll want to look for the retail value numbers, not trade-in value because those numbers are a joke.
  2. Second, write a letter to your insurer stating these are the values you found. Ask to meet with your adjuster’s supervisor if they’re not receptive to the numbers you’re bringing.
  3. If the supervisor still isn’t having it, tell them you want to invoke the appraisal clause of your contract. That’s where you have an independent appraiser who develops the value for your vehicle. That’s the best way Clark knows to deal with lowball offers!

Read more: 7 things you never knew impacted your car insurance

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