The Best and Worst Auto Insurer Relief Offerings During the Coronavirus Pandemic

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If you’re like many of us, your car has been mostly parked since the COVID-19 pandemic began. Yet, your auto insurance payments continue to be due!

The good news is that many major auto insurers are providing COVID-19 relief to policyholders in the form of credits and discounts.

The Consumer Federation of America (CFA) and the Center for Economic Justice (CEJ) recently released a “report card” that shows which insurers are offering the best and worst relief for their customers.

Report: Best & Worst Auto Insurers Providing Relief for COVID-19

The major factors considered in the report are:

  • The percentage of premium relief being granted
  • The time frame covered by the relief
  • The method of delivery for the relief (cash, credit to next month’s bill, or credit upon renewal)

Here are the 15 auto insurers offering relief for those impacted by COVID-19 ranked from best to worst, according to the latest report by the CFA and CEJ:

Insurance CompanyReport Card GradeRelief Details
State FarmA25% dividend of premium March 20 to May 31
American FamilyA$50 per vehicle covered, checks mailed
Erie InsuranceB+30% two months dividend for personal and commercial auto, check in mid-May
AllstateB15% of April and May premium credit account or refund
AAA Southern CaliforniaBPolicies in effect March 16 to May 15 get 20% refund checks
USAAC+20% credit on two months of premium policies as of March 31
Liberty Mutual/SafecoC+15% refund on two months of annual premium as of April 7
Auto OwnersC+Up to 15% refund for April and May
ProgressiveC+20% credit on April and May premiums; refund for paid in full
NationwideC+$50 per policy, equivalent to 15% for two months, payment for policies as of March 31
TravelersC+15% on April and May premiums credit to customer accounts
KemperC+15% credit on April and May premiums; refund for paid in full
Farmers/21st CenturyC25% premium reduction for Apri;, 15% for May
GEICOD-15% credit on your 6-month or 12-month policies beginning in April 8
National GeneralF15% credit on April premiums

View the complete updated scorecard and the scoring details here.

Final Thought

The auto insurance industry has promised more than $7 billion in relief for March, April and May, the CFA and CEJ have calculated.

While the overwhelming majority of these big auto insurance companies have automatically applied the relief to your policy, contact your insurer to make 100% certain in your case.

The CFA and CEF also advise that if you have a smaller insurance company and your driving habits have drastically changed, reach out to them or your insurance agent and ask to be “re-rated” at your lower mileage.

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