Xfinity Mobile Review: Verizon’s Network Starting at $15 a Month

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If you want to keep Verizon’s network but lower your monthly cell phone bill, Xfinity Mobile offers one of the cheapest prices for a phone plan on the same network.

In this article, I’ll take a close look at Xfinity Mobile’s plans and pricing. I’ll also detail how to purchase and activate a new plan as well as what to expect from Xfinity Mobile’s service.

This article was updated in December 2023 and I review it every 12 months. Detailed notes on all updates can be found here.

What Is Xfinity Mobile? Here’s What You Need To Know

Xfinity Mobile is a mobile virtual network operator (MVNO) that provides access to Verizon Wireless’ cellular network. It’s a service that’s available exclusively to Xfinity Internet customers. 

At Clark.com, we recommend Xfinity Mobile as one of the best Verizon Wireless MVNOs, and it’s also one of the cheapest plans for two lines. Smartphone data plans including 5G access start at just $15 a month with unlimited talk, text and 1GB of high-speed data. Unlimited plans begin at $45 per line for a single-line account or $30 per line for 2-4 lines.

You can activate your service online or in-store with Xfinity Mobile; either way, there’s a one-time $10 activation fee that will appear on your first bill.

In this article, I’ll review everything you need to know if you’re thinking about switching to Xfinity Mobile.

Plans and Pricing

Xfinity Mobile offers two types of plans to choose from: By the Gig and Unlimited. Xfinity Mobile’s Unlimited plans are best if you use 3GB+ of data per month.

Both types of plans are prepaid monthly, and both are available only to existing Xfinity Internet customers. According to Xfinity’s website, an additional $25 per line monthly charge applies if Xfinity TV, Internet or Voice post-pay services are not maintained.

All Xfinity Mobile plans include unlimited talk and text as well as access to 5G and 4G/LTE data speeds on compatible devices where coverage is available. All plans can also share data via mobile hotspot.

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Xfinity By the Gig Plan Pricing

GigsPrice Per Month
1 GB$15
3 GB$30
10 GB$60

Xfinity Unlimited Plan Pricing

Number of LinesUnlimited IntroUnlimited PlusUnlimited Premium
1$45/line$55/line$65/line
2$30/line$40/line$50/line
3$30/line$40/line$50/line
4$30/line$40/line$50/line
5-10+$20 each line added+$30 each line added+$40 each line added

By the Gig plans include shared data between all lines on your account including phones and/or tablets. If you don’t need a ton of data, By the Gig plans can be a great choice. Alternatively, unlimited plans include a set amount of high-speed data per month per line.

Unlimited Intro includes 20GB of high-speed data per line plus unlimited mobile hotspot data at 3G speeds. This plan also supports standard-resolution streaming (480p video). 

Unlimited Plus includes 30GB of premium data per line plus 5GB of mobile hotspot data at 5G/4G speeds. It supports high-resolution streaming (720p video).

Xfinity’s top-tier unlimited plan, Unlimited Premium, includes 50GB of premium data per line plus 15GB of mobile hotspot data at 5G/4G speeds. It also supports high-resolution streaming (720p video).

International service is available in more than 200 countries at an additional charge. See the rates here.

Flexible plan options differentiate Xfinity Mobile from its competitors. Customers can switch from By the Gig to Unlimited data during their billing cycle at no additional charge. Also, accounts with multiple lines of service can mix and match By the Gig and Unlimited data options.

Tip: Try this calculator to see how much you can save by switching from your current plan.

Network Coverage

Xfinity Mobile customers have access to Verizon’s LTE network and 5G service nationwide. If Verizon offers coverage in your area, you’ll likely have reliable access to service with Xfinity Mobile.

Xfinity Mobile also provides access to millions of Wi-Fi hotspots across the country. When you connect to one of them, you don’t use cellular data. That’s one way this service can save you money.

If you’re able to utilize these Wi-Fi hotspots regularly, you may find it easy to keep your average data usage below 1GB per month.

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Before you make the switch, verify that coverage is strong where you live. Here’s a link to Xfinity’s coverage checker. Once you click the link, scroll about halfway down the page and enter your ZIP code.

Activation Process

If you decide to make the switch to Xfinity Mobile, you’ll need an existing Xfinity account with Internet, TV or Voice post-pay service, a compatible phone and a SIM card or eSIM.

To make sure your phone is compatible, it needs to be unlocked. If it is, you can choose to keep your phone when you activate your service. You can check your phone’s compatibility online to see if you’ll be able to use it with an Xfinity Mobile SIM card or eSIM. Additionally, you may choose to shop for a new phone through Xfinity Mobile or buy an unlocked phone online.

Either way, you can get started by logging into your Xfinity account and choosing the mobile plan you’d like to purchase. If you’d rather activate your line in person, you can find an Xfinity Store nearby using the online store locator

Xfinity Mobile is a postpaid service provider, which means you won’t have to pay for your first month of service upfront. Instead, you’ll receive a bill after each month of service. 

Once you’ve received your SIM card or eSIM confirmation, you can activate your service right away. Xfinity Mobile provides a comprehensive guide online on how to activate your phone. You may choose to use the Xfinity app, website or visit a nearby store. When activating your service, you may also choose to transfer an existing number to a new line or activate a new number.

Regardless of how you activate your service, you can expect a one-time activation fee of $10 to appear on your first Xfinity Mobile bill.

If you need help activating your service, you can call Xfinity Mobile customer service at (888) 936-4968.

Phone Selection

Xfinity Mobile now lets you bring your own Apple or Android phone to the service. Follow this link to check phone compatibility.

If you prefer, you can also purchase a phone from Xfinity Mobile. At the time of writing (December 2023), options include the following:

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  • iPhone 15 Pro Max
  • iPhone 15 Pro
  • iPhone 15 Plus
  • iPhone 15
  • iPhone 14 Plus
  • iPhone 14
  • iPhone 13
  • Galaxy S23 Ultra
  • Galaxy S23+
  • Galaxy S23
  • Galaxy S23 FE
  • Pixel 8 Pro
  • Pixel 8
  • Galaxy Z Fold5
  • Galaxy Z Flip5
  • Motorola razr
  • iPhone 12
  • Pixel 7a
  • Galaxy A54 5G
  • iPhone SE (3rd Gen)
  • Moto G Stylus 5G (2023)
  • Moto G Power 5G
  • Galaxy A14 5G
  • Moto G Play
  • iPhone 14 Pro Max
  • iPhone 14 Pro
  • Galaxy S22 Ultra
  • Galaxy S22+
  • Galaxy Z Flip4
  • Moto G Stylus 5g (2022)
  • Moto G 5G
  • Galaxy A03s
  • Pixel 7
  • Pixel 6a

You can check out the currently available selection of phones online at Xfinity Mobile’s website. 

Additionally, keep an eye out for deals and discounts on new phones from Xfinity. At the time of writing, new customers can get up to $400 off when they activate a new line and transfer their existing phone number. Be sure to check Xfinity Mobile’s website for the latest deals.

Before you purchase a phone from Xfinity Mobile, be sure to compare prices. Check out this article on the best places to buy unlocked phones to find the best deals. You may also be interested in one of our top picks for the best budget Android phones.

In addition to phones, Xfinity also sells tablets and smartwatches.

Data Speeds

Data is one of the biggest concerns that people have when switching to a prepaid carrier. If you’re currently paying for an unlimited data plan from one of the major three cell phone service providers, you may be wondering if Xfinity Mobile will be able to meet your data needs.

Xfinity Mobile does not offer unlimited high-speed data with any phone plan. Instead, its unlimited plans include a set amount of high-speed data before deprioritization kicks in. At that point, download speeds will be throttled to a maximum of 1.5 Mbps.

By the Gig plans come with only 1GB-10GB of data, and each additional GB is $15. Alternatively, the three unlimited plans (Intro, Plus and Premium) include 20GB, 30GB and 50GB of high-speed data respectively. Once you’ve reached your high-speed data allotment, speeds will be reduced, but you’ll still have unlimited data.

Of course, actual data speeds vary based on a number of factors including your location and coverage in your area, the device you’re using, network traffic and more. 

Visit the company’s website to learn more about Xfinity Mobile’s plans and data.

Customer Service

Xfinity customer service is available through the Xfinity app as well as online in your browser

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From your browser, visit Xfinity’s mobile support page and scroll down to “Ask Xfinity” to be connected with a live customer service rep via chat at any time. Customer service is available 24/7.

The Xfinity Mobile app (App Store or Google Play) is also easy to use. In addition to getting support, it lets customers manage payment information, view data use and switch plans.

If you’d rather speak with a customer representative over the phone, you can call Xfinity Mobile customer service at (888) 936-4968.

Additionally, you can check out Xfinity Mobile’s support page for answers to commonly asked questions.

Final Thoughts

By the Gig and Unlimited plans from Xfinity Mobile are priced competitively, but they don’t take into consideration the cost of internet service. After all, you must have another Xfinity service (such as an internet plan) to sign up.

If you have Xfinity Mobile and later cancel the internet service, you’ll have to pay a line access fee.

For that reason, we recommend this service for people who are happy with their Xfinity internet service and don’t plan to move out of an area where it’s offered. If you are looking for more service options, check out our guide to the best cell phone plan deals.

If you’ve tried Xfinity Mobile, tell us about your experience in the Clark.com community. Additionally, you can check out the latest conversations around cell phones here.

Article Updates
  • December 10, 2023: Updated Xfinity Mobile’s plan options
  • December 10, 2023: Updated the list of phones currently available at Xfinity Mobile
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