7 big changes coming to Subway’s newest restaurants

|
7 big changes coming to Subway’s newest restaurants
Image Credit: Subway
Team Clark is adamant that we will never write content influenced by or paid for by an advertiser. To support our work, we do make money from some links to companies and deals on our site. Learn more about our guarantee here.
Advertisement

Faced with slumping sales, Subway is rolling out a new restaurant design, fresh menu items and digital enhancements to keep customers coming back for its made-to-order sandwiches and salads.

Subway unveils fresh new look

Read more: The 10 fastest-growing chain restaurants

The world’s largest restaurant chain that uses the slogan “Eat Fresh” has gone stale in recent years amid competition from chains like Jimmy John’s and Firehouse Subs.

However, Subway is hoping to turn things around with the addition of new decor, kiosks, music and more.

“We’ve created a modern design that gives our guests choices – from how they order, to how they pick up their food, to how they enjoy their meal,” said Trevor Haynes, Vice President of Operations at Subway. “The reactions from our guests, our franchisees and the Sandwich Artists has been incredibly positive.”

Subway’s Fresh Forward design was brought to life thanks to input from customers and franchisees. There are currently 12 pilot locations in the U.S., Canada and the U.K.:

  • Tamarac, FL
  • Orlando, FL (2 locations)
  • Winter Park, FL
  • Chula Vista, CA
  • Knoxville, TN
  • Palmview, TX
  • Hillsboro, OR
  • Vancouver, WA
  • Beauport, QC
  • Granby, QC
  • Manchester, U.K.

What exactly are the changes in store for customers?

7 ways Subway says it’s transforming the restaurant experience

1. Self-order kiosks, digital menu boards, plus Apple and Samsung Pay options

Subway ordering kiosk

2. Designated pre-order pick-up location for kiosk, mobile app, delivery and catering orders

Subway pick-up area

3. New menu items including pico de gallo, new sauces, house-made pickles and made-without-gluten bread

Subway new menu items

4. New bread and cookie displays on the front of the line

Subway bread display

5. Fresh vegetable display with whole tomatoes, green peppers, onions and cucumbers that are sliced daily

Subway fresh vegetables

6. Comfortable seating with USB charging ports and free Wi-Fi

Subway new seating and free Wi-Fi

7. Bright and playful décor, as well as curated music

Subway decor

USA Today reports that this transformation won’t happen overnight. It will take place gradually as existing stores are remodeled and new ones are built.

Read more: Clark’s top 10 restaurant apps for free food and discounts

The easiest way to clean a microwave

Advertisement
Mike Timmermann About the author:
Michael Timmermann paid off his mortgage in two years. Now, he shares his money-saving tips on his blog, Save on Almost Everything.
View More Articles
  • Show Comments Hide Comments